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Ameritrade

Ameritrade
Overall Rating: Product Rating: 3.5
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Great since merger with TDWaterhouse

Written: Apr 25 '07

Product Rating: Product Rating: 4.0
Customer Service:  
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Pros: Cheap trades, good customer service.

Cons: None.
sbs9's Full Review: Ameritrade
I've been using Ameritrade since about 1998. Have three accounts with them.

Back before the TDW merger they were cheap and efficient, but the customer service was terrible and there were a lot of gotcha fees.

Since the TDW merger, the customer service has been great. While there are still some idiotic fees, if you call and complain about them they can/will remove them. (In the bad old days the CSRs would just tell you to take your account somewhere else if you didn't like it.)

They also have the new Apex level of service which eliminates stupid fees pretty much entirely. If you have a decent sized account or trade fairly often you'll be Apex.




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sbs9
Reviews written: 3
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