Surely Worth a Try
Written: Mar 23 '00
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Product Rating:
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Pros: Cheap trades, easy interface, fast executions
Cons: No online account deposits by credit card
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| Daruma's Full Review: SureTrade |
SureTrade's combination of cheap trades and no-frills service pays off big time, though a first-time user of online broker services may experience a few disappointments. I waited until trying a second online broker, E*Trade (see my parallel review of this service), before writing this review. I was disappointed with several aspects of SureTrade, but I knew that many of these disappointments might be typical in the business. Was I ever right about that one! Read on.
Your first hurdle will be getting money into your account. I could not believe they could handle online trading, but not online account deposits, from a credit card or anywhere else! I was pis… I mean, er, urinologically challenged. You have to mail in your first deposit, which I did with a cashier's check in order to avoid the five-day check-cashing delay. I tried wiring money in for the second deposit, but because I use different versions of my name on each account (when not using my dharma name Daruma, I go by my middle name), the wire would not and could not go through. Now tell me why they could not match up on social security number!
Anyway, when I signed up for E*Trade, I got a better handle on all this. E*Trade was just as bad for funding an account. Worse yet, I sent my check in with an offer to add $75 to my account as a sign-up bonus, and they failed to honor their offer. Naturally, I intend to hound them unmercifully.
If you want lots of frills, perhaps you should go to E*Trade, but I get my frills elsewhere, from Quote.com, so they just get in the way. I far prefer SureTrade's straightforward interface. I can do almost anything I want from the Trading screen. In E*Trade you really have to search to find the equivalent functionality of SureTrade's Trading screen, and it's a major pain.
If you have problem, SureTrade has a live chat function with customer service representatives. I tried it several times, got in within a few minutes, and found the service quite helpful.
Recommended:
Yes
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Epinions.com ID:
Daruma
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Location: Houston, TX
Reviews written: 39
Trusted by: 6 members
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