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AIG - American International Group - Auto

AIG - American International Group - Auto
Overall Rating: Product Rating: 2.0
Customer Service:
Web Site Experience:
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Response to Claims:
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Buyer beware.

Written: May 17 '01

Product Rating: Product Rating: 2.0
Customer Service:  
Response to Claims:  
Price Confidence:  
Pros: Great initial rates.

Cons: Rates go up, and up, and up over short period of time.

The Bottom Line: There are better companies out there.
vollendorf's Full Review: AIG - American International Group - Auto
AIG and MBNA offered me low cost auto insurance and quoted a slightly, but worthwhile, level below my current Progressive amount. But when the bill came, the quoted monthly was $20 higher and I kept getting "Change of Premium" statements weekly that kept raising the premium.

In addition, the initial paperwork is confusing and complicated to complete.

I had cancelled my previous insurance with Progressive and this just created a big hassle. However, AIG's refund of my prorated amount was speedy. I was pleased with the telephone service from the CSR.

Unfortunately, AIG will not cancel any policy the over phone, so you must do so in writing. Other policy issues were quite strict and lacked any discretion in application.


Recommended:
No

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vollendorf
Reviews written: 3
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