30 years with AMICA and now Insurance scoring
Written: Feb 12 '07
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Pros: AMICA is still competitive on rates in most areas.
Cons: They seem to be deaf to listening to customers and employees.
The Bottom Line: Amica is not what they used to be. Other companies will begin to pass them because of internal policies and Insurance scoring for those who score high.
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| syberlink's Full Review: AMICA - Auto |
30 years ago I read about this company in consumer reports as being top rated. I took them and for many years very satisfied. The 2 accident claims we turned in we had trouble with the independent appraiser AMICA sent out being the lowest appraisal and the one who would repair the car the cheapest way possible. To there credit, the second accident they went with my higher appraisal instead of there adjusters lower appraisal. But AMICA has made a policy decision which is changing there rating. They have instituted a poorly thought out Insurance Scoring system based on Credit Report. Even there employees are complaining. The claim the best credit histories should get the best rates. But some of those people who have maintained very good credit histories are now paying higher rates. AMICA has forgotten that those with high credit scores get the best rates. So getting the best rates means moving burrowed money from higher interest bearing accounts to lower interest bearing accounts. The people are so concerned about maintaining a good credit rating that they even close accounts rather then leave them dormant. This because a dormant account is an open account and an open account is subject to identity theft. Stands to reason the more accounts open, the more exposure one faces. But AMICA in there Insurance scoring has said that if you close old accounts and open new accounts, this is the practice of someone trying to extend out on debt. OOPs, they forgot, the good scoring people move there money because of interest rates and close accounts to reduce exposure to identity theft. Now approaching AMICA with very valid economic reasons for moving money and closing accounts seems to fall on deaf ears. They seem very closed minded when it comes to someone using very good principles in economics. Instead, they choose to believe statisticians who have viewed the practices of people who manage money poorly and then apply those same principles to those who are managing money smartly. Needless to say they are now alienating those who they have 30 years history of claims and throw that away for listening to a statistician who now claims these 30 year people are prime to file more claims.
Recommended:
Yes
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Epinions.com ID:
syberlink
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Reviews written: 2
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