Mutual of Omaha - Auto

1 ratings (1 Epinions review)
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Worry-free insurance

Nov 13, 2001
Review by  
Rated a Very Helpful Review
  • User Rating: Excellent

  • Customer Service:
  • Web Site Experience:
  • Web Site Load Time:
  • Response to Claims:
  • Price Confidence:

Pros:Quick service, automatic withdraw, competitive rates, local agents, discounts

Cons:none found (yet)

The Bottom Line: Mutual of Omaha offers personal insurance service. You can deal with real people in real time for customized, not generic, policies.


Mutual of Omaha insurance covers health, auto, home, and life.

Key points to having insurance through this company include:
*Local agents. Although companies like Geico Direct can be easy and affordable, there is nothing like having a local agent that knows you, your business, and your needs. All four agents that I have dealt with were extremely helpful in customizing policies specific to my needs. When looking for a new vehicle, an agent sat down with me and provided quotes for a slew of vehicles based on various years, models, and options so there would be no surprises. Try that with a 1-800 insurance company.

Customer Service at the headquarters level is very responsive. A real person answers the phone in short order.

*Discounts. Have no tickets? There's a discount. No accidents, a discount. While most insurance companies do this, Mutual of Omaha has some of the most generous discounts I have seen. Roll a home, life, and auto insurance policy together and a significant discount can be realized. They also have various customer levels (such as Preferred) that can offer potential savings.

*Automatic Withdrawal. Omaha's automatic withdraw is timely and easy. Any monetary changes to the policy are updated within a day and an updated packet explaining the changes and new charges are delivered to the doorstep within two days, often just one day.

In a nutshell, its sound insurance. I've never had a claim but I've known people have and they were very satisfied and pleased with the adjusters and the entire process. Responsive people, no complaints and no problems = a good review.


Recommend this product? Yes


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