State Farm Group - Auto Reviews

State Farm Group - Auto

266 consumer reviews |Write a Review
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isavemoney
Epinions.com ID: isavemoney
Reviews written: 1
Trusted by: 0 members

Don't trust State Farm for towing!

Written: Jan 27, 2012
Rated a Unrated Review by the Epinions community
Pros:Great customer service until underwritting cuts you, then its bad!  Reliable if your perfect!
Cons:report every word you say to underwritting&Lexus driving record when using them for towing.
The Bottom Line: Don't use State Farm unless you are perfect and plan on having less than 4 incidents (including minor speeding tickets & towing needs) in 4 years.

If you happen to have the towing benefit with State Farm all ready, don't give them any information as to why you are having your car towed.  I had my car towed by them and told them that I ran over something.  Even though I didn't take out a claim, even though they didn't have to pay any money.  They counted this as a "my fault" incident, when it wasn't clearly my fault.  The parking garage was dark and poorly signed.  They had a 6 inch block at the bottom of a dip, as I approached it, I couldn't see the block and it took out my transmission.  Think twice before you take out a claim for a small amount!  It only takes 4 "at fault"  incidents in a 3 year period & they will drop you.  The total of all of my claims don't equal the amount of premiums in a year, much less for the same time period and they are dropping me.  1 small speeding ticket, 2 very small fender benders - due to backing up out of private driveways (nothing reckless, mildly careless, but not reckless, no tickets, no injuries) & the 1 time I used them for towing and didn't even take out a claim.  I am such a risk!!  Heaven forbid!  They must forget the rest of your record because before the speeding ticket, I had a perfect record for 10 years.  Again, I am such a risk! 

Recommended: No

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