Great claims experience
Written: Aug 10 '05
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Pros: Great rates; fast and fair claim service
Cons: Need military affiliation
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| rbunner's Full Review: USAA Group - Auto |
I wanted to weigh in on my recent claims experience that others have reported on in this forum. I recently lost my two year old car that was consumed by a fire that started in some condos next to the street where it was parked. Since I bought the car new, I was expecting to take a significant hit on depreciation. I had read some of the reviews in this forum that suggested I might not get a fair shake with USAA. That was not my experience. There was virtually nothing left of the car, so the adjustor called me and asked me about the features I had on the car. After I told him, including the new tires I had just purchased, he got back to me within the hour and gave me the appraisal. It was very comparable to what Edmunds appraised the purchase of a similarly used vehicle from a dealer. USAA continues to stand out in my mind as a first rate insurer with very competitive rates.
Recommended:
Yes
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Epinions.com ID:
rbunner
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Reviews written: 1
Trusted by: 0 members
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