USAA Experience
Written: Oct 05 '00
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Pros: Low Rates, Good Service
Cons: Lots of services=lots of mail
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| eyeworks's Full Review: USAA Group - Auto |
USAA has been fabulous. The low rates, the ease of service, the rebate checks you receive if USAA makes a profit, policyholders receive a percentage of that profit in the form of check in the mail. I had a break-in of my car - lost a substantial amount of goods although no vehicle damage. I called USAA and filed a claim. The rep was very very helpful and efficient - faxing forms and papers I needed to get the job done. In two weeks I had a very fair settlement and they even went so far as to take into account replacement value of some items - i.e. my cell phone was no longer made so they allowed me to get a phone that cost more than my original phone. I keep accurate records of all my purchases so I think having documentation of all the items lost helped in expediting this claim. I have recommended it to all my family members who are eligible and they all are very very pleased.
Recommended:
Yes
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Epinions.com ID:
eyeworks
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Member: Studio Eyeworks
Reviews written: 4
Trusted by: 0 members
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