USAA Group - Home

62 ratings (62 Epinions reviews)
Epinions Product Rating: OK
5 stars
18
4 stars
2
3 stars
4
2 stars
9
1 star
29
Share This!
  Ask friends for feedback

USAA Insurance Review - Pros and Cons

Nov 15, 2010
Review by  
Not yet rated

Pros:Old imagined belief that USAA will have your back upon a claim.

Cons:They try EVERYTHING that they can to get out of paying a claim.

The Bottom Line: I would stay away, they are not the OLD USAA that they once were. Its a shame of how they are treating the military families these days.


I have had USAA for around 20 years and their service has gone down hill. BUYER BEWARE!!!!! The old USAA has gone far away.
They will take you money gladly year after year but if you file an insurance claim they will try to get out of anything that they can.
The days of keeping the customer happy have long gone.
If they can get out of something in the contract they will. An example of this would be if a pipe leaks they will charge you your deductible and try to just fix the leak EVEN if the plumber says the pipe should be replaced.  They did this to me trying to get MULTIPLE DEDUCTIBLES FOR THE SAME LEAK!!!!!!!!!! It has gotten SO bad that the water company has told me that I am abusing my water privledges and they will shut my water off permanately.  My water bill has gone from about $80 to over $300 per month. So tell me is it worth having a company like USAA have your back who is supposed to insure you when you have a problem. If you think you are getting a company that will stand by you THINK AGAIN. Dont let my mistake be one that you do.


Recommend this product? No


Share this product review with your friends   
Share This!


Related Deals You Might Like...

CafePress USAA: Discovery - Black T-Shirt

CafePress USAA: Discovery - Black T-Shirt

Shop Today! Get Extra 20% OFF! Use code CSE20! Dark T-shirt100% preshrunk cotton, Charcoal Grey is 50% cotton/50% polyesterCrew NecklineStandard FitMa...
CafePress.com

$25.99

+$6.49 shipping
Army Circular Shape Embroidered Military Patch - USAA

Army Circular Shape Embroidered Military Patch - USAA

Add our finest USAA Army Circular Shape Embroidered Military Patch to your military patch collection. Displaying our army patches is a great way to sh...
e4Hats.com
CafePress USAA: Discovery

CafePress USAA: Discovery

Shop Today! Get Extra 20% OFF! Use code CSE20! Dark T-shirt100% preshrunk cotton, Charcoal Grey is 50% cotton/50% polyesterCrew NecklineStandard FitMa...
CafePress.com

$25.99

+$6.49 shipping
CafePress USAA: Clavius Base

CafePress USAA: Clavius Base

Shop Today! Get Extra 20% OFF! Use code CSE20! Dark T-shirt100% preshrunk cotton, Charcoal Grey is 50% cotton/50% polyesterCrew NecklineStandard FitMa...
CafePress.com

$25.99

+$6.49 shipping
Army Circular Shape Embroidered Military Patch Cap - USAA

Army Circular Shape Embroidered Military Patch Cap - USAA

Solid in color and embroidered circular patch of different Army services is glued on the front crown of cap. 6 small ventilation holes placed on each ...
e4Hats.com
CafePress USAA: Clavius Base Seal 2 T-Shirt

CafePress USAA: Clavius Base Seal 2 T-Shirt

Shop Today! Get Extra 20% OFF! Use code CSE20! Women's T-Shirt5.6 oz. 100% cottonCrew necklineClassic fitMachine Washable
CafePress.com

$17.99

+$6.49 shipping
CafePress USAA: Discovery One Hoodie (dark)

CafePress USAA: Discovery One Hoodie (dark)

Shop Today! Get Extra 20% OFF! Use code CSE20! Hooded SweatshirtHeavyweight 90/10 cotton/polyester blend by HanesDrawstring hood and kangaroo pocket S...
CafePress.com

$43.99

+$6.49 shipping
CafePress USAA: Discovery One Jr. Jersey T-Shirt

CafePress USAA: Discovery One Jr. Jersey T-Shirt

Shop Today! Get Extra 20% OFF! Use code CSE20! Junior Jersey T-Shirt4.3 oz. 100% ultra-fine combed ring-spun jerseyMade in the USA, by American Appare...
CafePress.com

$19.99

+$6.49 shipping
CafePress USAA: Clavius Base Black T-Shirt

CafePress USAA: Clavius Base Black T-Shirt

Shop Today! Get Extra 20% OFF! Use code CSE20! Dark T-shirt100% preshrunk cotton, Charcoal Grey is 50% cotton/50% polyesterCrew NecklineStandard FitMa...
CafePress.com

$25.99

+$6.49 shipping
CafePress USAA: Discovery One Zip Hoodie (dark)

CafePress USAA: Discovery One Zip Hoodie (dark)

Shop Today! Get Extra 20% OFF! Use code CSE20! Zip HoodieHeavyweight 90/10 cotton/polyester blend by HanesDrawstring hood and front pocketsJam-resist...
CafePress.com

$45.99

+$6.49 shipping