Cons: Hidden Fees, Excessive Charges, Not prepared by CPA's.
I called H&R Block for a quote and was told $159-$199. This was after they knew I had W-2's, 1099's, stocks, buisness expenses, dependents, etc. When my taxes were complete I had a whopping bill of $633. I went there for two reasons; competitive rates (or at least that was what I was quoted) and peace of mind. Neither of which I got. The bill was triple the quote and I didn't get peace of mind. The peace of mind would have costed me another $30. I can't believe they get away with this!!! I complained to the company and they wanted to give me a $200 credit towards next years taxes. That would still average out to over $500 per year for taxes prepared by someone other than a CPA. In their defense they do require the employees to take two weeks of training per year in the off season. Oh did I mention this is not paid? They rip off their customers AND employees. I will never use them again and want to help others from falling into their trap. Please think twice before you fall for H&R blocks hidden fees. You can hire an accountant, who is actually a CPA, for less than what they will ultimately charge you.