Pros: You don't have to do the taxes yourself
Cons: This company's employees make mistakes and nobody will admit to them.
My brother recently had the displeasure of having his taxes done by H&R Block. It was very costly but he was told he was getting a good deal back and he needed the money so he figured it would be worth it. Well, after it was submitted to the IRS, he was told that there was a mistake on his return and he only received about half of what he was suppose to receive. An agent with the IRS told him where the mistake happened and that the person who prepared his taxes made the mistake. After talking to a manager with the local H&R Block and then calling the home office to complain, he still can't even get anyone to admit a mistake has been made. They have a satisfaction policy, but they say they did not make a mistake no matter who says they did. These people are crazy and you can not win with them even if you have several people at the IRS saying that H&R Block screwed up, they say it's impossible. Don't go to these people!! Their "perfection" can cost you alot of money!