H&R Block

225 consumer reviews
Average Product Rating: OK
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You Can Hire a CPA for what they charge you!!!

Mar 15, 2010
Review by  
Rated a Helpful Review
  • User Rating: Disappointing

  • Time to Complete:
  • Customer Service:
  • Confidence:

Pros:None

Cons:Hidden Fees, Excessive Charges, Not prepared by CPA's.

The Bottom Line: NEVER use H&R Block!  Hidden fees are extremely excessive.  A CPA will not do your taxes.  Charges will be double the quote and the "Peace of Mind" cost extra!


I called H&R Block for a quote and was told $159-$199.  This was after they knew I had W-2's, 1099's, stocks, buisness expenses, dependents, etc.   When my taxes were complete I had a whopping bill of $633.  I went there for two reasons; competitive rates (or at least that was what I was quoted) and peace of mind.  Neither of which I got.  The bill was triple the quote and I didn't get peace of mind.  The peace of mind would have costed me another $30.  I can't believe they get away with this!!!  I complained to the company and they wanted to give me a $200 credit towards next years taxes.  That would still average out to over $500 per year for taxes prepared by someone other than a CPA.  In their defense they do require the employees to take two weeks of training per year in the off season.  Oh did I mention this is not paid?  They rip off their customers AND employees.  I will never use them again and want to help others from falling into their trap.  Please think twice before you fall for H&R blocks hidden fees.  You can hire an accountant, who is actually a CPA, for less than what they will ultimately charge you.


Recommend this product? No


Amount Paid (US$): 633


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