Great place to work too
Written: May 19 '00
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Product Rating:
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Pros: Great products, competitive rates, friendly atmosphere
Cons: Location of/ lack of branches
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| setsail's Full Review: Navy Federal Credit Union |
I read over some of the other reviews, and just thought I would add some info from "the inside". From what I have seen of others in the financial industry, NFCU is one of the better employers. I worked at one of the member service centers (branches) for 4 years, and I enjoyed it. Even when the payday lines led out the door!
The staff was just as nice to each other as to the members, something that is rarely seen in businesses. From employees at headquarters in Virginia to the managers in the field, I found my fellow employees to be a great family to be a part of. If not for the fact that I have two small children, I would still be there!
Most employees were more than willing to work with a member having problems, even offering a version of Consumer Credit Counseling, free of charge, to members that have hit hard times.
On the down side, I realize branches can be few and far between, and hours are not convenient for civilian members. The branch I worked at was open more than some of the others, until 6pm every Friday, and from 9 to 1pm on Saturdays. That branch (like many others) was off-base, preventing active duty members from being able to stop in while in dungarees. In defense, this is not a NFCU policy, but a federal stipulation involving "field of membership". This allows one bank and one credit union to be on the base. If there was not a local credit union already on base, then NFCU could move onto the base. In most places, though, the bases already had an on-base credit union (these are up for grabs through NCUA when the base is opening). Like any other company, especially since they are a non-profit organization, the number of members in an area will determine if it is feasible to place a branch at that base.
For anyone that is active duty, and eligible to join, I highly recommend that they check out NFCU. No other "bank" can cross state lines like this, so that whether you walk into a branch in Connecticut or Hawaii, your account is there too. Try that with Bank of America.
Recommended:
Yes
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Epinions.com ID:
setsail
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Member: Dana
Location: Virginia
Reviews written: 26
Trusted by: 21 members
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