The Frigidaire Gallery FGHG2344MF is an impressive-looking member of the high-end Gallery line. How a kitchen appliance looks, however, should not be the top consideration in making a purchase decision. Unfortunately, that is the case with this model.
Recommend this product?
The FGHG2344MF is a counter depth French-door bottom-freezer without any through-the-door features. We decided to go with this simpler model as we believe that the extra machinery needed to run a through-the-door feature takes up valuable storage space and increases the likelihood of repairs. Little did we know how limiting this decision would be! Many manufacturers assume that the through-the-door option is universally desirable and therefore make only one model without this feature. So we thought our prayers were answered by Frigidaire, a highly-rated fridge maker: the top-of-the-line Gallery model had just what we wanted.
The 22.6 cubic foot capacity that is claimed may be a bit exaggerated, particularly given the space taken up by the water filter protruding into the upper shelf. The door shelves are generously sized, with four shelves deep enough to handle one-gallon jugs. In theory one could store eight gallons in the door alone. The main shelf space is adequate and there are four pull-out glass shelves supplied in addition to the top of the crispers. There is one drawer along the bottom of the fridge space that is called a “Cool Drawer;” it is suggested that meats, cheeses, and so forth be kept there but it is also advertised as being large enough to “easily store anything from sheet cakes and large platters.” The advertising statement is true, but the full-width drawer necessitates opening both fridge doors to access your small package of meat or cheese, eliminating one advantage of having two doors. How often does one store a full-sized sheet cake? Besides, the shelves could always be arranged to accommodate such needs when they arise without dedicating so much space for a plastic drawer.
The freezer size is adequate but it suffers from the usual chest freezer drawbacks. A large pull-out basket with a divider in the middle requires the user to dig through the frozen foods like a pirate searching for arctic treasure, while the top pull-out holds the ice bin and other goods to a maximum height of about twelve inches. The ice bin design leaves a lot to be desired as it will fill to the point that the ice-maker wire drags cubes off the back where they fall behind the bottom basket.
The electronics are impressive with exact temperatures digitally displayed and a variety of (literally) bells and whistles. Alarms sound for high temperature or if the door is ajar for too long a period. A quick-ice button produces ice faster for those unexpected summer-time guests who demand scotch on the rocks and a water filter replacement light lets you easily monitor that maintenance item. The energy guide gives this model an excellent rating as the least expensive model by far for operating costs.
Set up was easy and the instructions clear and precise. The unit includes screw-down feet after you have placed the fridge so that it will not pull out of its cubby; these work well. What does not work well is the system to keep your doors from banging into nearby obstructions. If your door opens far enough to hit something, an adjustment is provided to stop the door from getting damaged. The system is a cam with one hold-down screw that can be set quickly while lying on the floor with the freezer drawer open. The problem is that the hold-down screw is completely inadequate for the task, so the setting only lasts about a week before needing to be redone! We talked to our repair tech about this, and he said he has MANY complaints from customers about this poor design.
Our repair tech was out twice in the first eight weeks to fix a noisy fan and compressor that should have been caught at the assembly plant. The fan rubbed on the housing, making a noise like a toy plane speeding up each time the freezer was closed. He had to come and diagnose the problem and then return once the parts came in. I am not one who is happy with such shoddy workmanship that a top of the line product must be repaired right away.
I can’t say that I would recommend the Frigidaire Gallery FGHG2344MF. I would look for a different model with a better door stop and without the wide storage drawer; also, one that does not need repaired.
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Amount Paid (US$): 1746