GE PT960SRSS Electric Oven

1 ratings (1 Epinions review)
Share This!
  Ask friends for feedback

Do Not Purchase

Nov 7, 2012
Review by  
Rated a Helpful Review
  • User Rating: Disappointing

  • Ease of Use:
  • Durability:
  • Ease of Cleaning:
  • Style:

Pros:Nice style, door matches warming oven. Good size.

Cons:LCD panel is $1200. Extended warranty a must.

The Bottom Line: Do not buy this product or any oven from GE.


Purchased this oven (most expensive of GE Profile) few weeks ago for new kitchen. Installed and used one time. Had to turn off main circuit breaker in the house for an electrical check, when turned on the LCD Control Panel on new oven was nonresponsive to touch. Called GE, they said it was due to low voltage to oven, had electrician come back to verify voltage. Called GE back to send service person, who came within a couple of day and could not fix. LCD control panel board is on backorder for over one month, no ovens in nearest warehouse. GE determined that day they could not get part from Asia until the end of November, but did not call me. I had to call them the next day to get me a new oven. There are no ovens in the local warehouse, so I had to beg them to research stock in other US warehouses. Now, have to wait for 48 hours to get permission to send me a new oven from the alternative warehouse. Case manager will not return phone calls, I have to sit on hold for 20 min each time to speak to another rep. All the GE reps just try to get you off the phone without giving you an answer. It appears I  will need to purchase a new free standing oven to use for Thanksgiving because it is unknown when and if I will get a replacement. While I understand the control panel could be blown out of other brands, I would not recommend GE due to the poor customer service I have received.


Recommend this product? No


Amount Paid (US$): 3000

Read all comments (3)

Share this product review with your friends   
Share This!


Related Deals You Might Like...

GE Profile 30 in. Electric Convection Wall Oven with Built-In Microwave in Stainless Steel PT970SRSS

GE Profile 30 in. Electric Convection Wall Oven with Built-In Microwave in Stainless Steel PT970SRSS

Shop for Appliances at The Home Depot. The GE Profile 30 in. Electric Convection Wall Oven with Built-In Microwave features 2,500 watts of cooking pow...
Home Depot

$2799.00

FREE Shipping
PT970SRSS 30 Wide 4.4 Cu. Ft. Capacity Double Electric Combination Wall Oven with 1.6

PT970SRSS 30 Wide 4.4 Cu. Ft. Capacity Double Electric Combination Wall Oven with 1.6

This GE 30 in built-in double microwaveconvection wall oven provides exceptional versatility for superior performance The PreciseAir convection system...
AppliancesConnection

$2099.00

FREE Shipping
GE Profile Self-Cleaning Microwave Wall Oven Combo (Stainless Steel) (Common: 30-in; Actual 29.75-in) PT970SRSS

GE Profile Self-Cleaning Microwave Wall Oven Combo (Stainless Steel) (Common: 30-in; Actual 29.75-in) PT970SRSS

Black gloss oven interior - black oven interior adds a stylish touch to any kitchen. PreciseAirâ„¢ convection system - a reversing fan circulates hea...
Lowe's

$2799.00

FREE Shipping
Pk916srss Ge Profileâ„¢ Built-in Single 27 Convection Wall Oven

Pk916srss Ge Profileâ„¢ Built-in Single 27 Convection Wall Oven

PK916SRSS GE Profileâ„¢ 27 Built-In Stainless Steel Single Convection Wall Oven APPROXIMATE DIMENSIONS (WxHxD)26 5/8 in x 30 in x 23 5/8 in x .See ful...
eBay

$1099.00

+$99.00 shipping
GE PHP960DMBB Profile 36 Black Electric Induction Cooktop

GE PHP960DMBB Profile 36 Black Electric Induction Cooktop

GE PHP960DMBB 36 Induction Cooktop with 5 Induction Elements, Electronic Touch Controls, 19 Control Settings, Pan Presence/Size Sensor and ADA Complia...
Sears Marketplace
GE Stainless Electric Induction Cooktop - PHP960SMSS

GE Stainless Electric Induction Cooktop - PHP960SMSS

Electronic Touch Controls/ 19 Control Settings/ 11 Element/ Pan Presence Sensor/ Control Lock Capability/ Glass Ceramic Cooktop/ Stainless Steel Fini...
Abt Electronics

$1999.00

FREE Shipping
PHP960SMSS GE Profile 36“ Electric Induction Cooktop - Black with Stainless Steel Trim

PHP960SMSS GE Profile 36“ Electric Induction Cooktop - Black with Stainless Steel Trim

PHP960SMSS GE Profile 36 Electric Induction Cooktop - Black with Stainless Steel Trim Explore the features of the PHP960SMSS induction cooktop from Ge...
US Appliance

$1997.00

FREE Shipping
GE Cooktop. Profile 36 in. Smooth Top Electric Induction in Stainless Steel with 5 Elements PHP960SMSS

GE Cooktop. Profile 36 in. Smooth Top Electric Induction in Stainless Steel with 5 Elements PHP960SMSS

Shop for Appliances at The Home Depot. The smooth ceramic surface of the GE Profile 36 in. Induction Electric Cooktop looks stylish and makes clean-up...
Home Depot

$1999.00

FREE Shipping
PHP960DMBB GE Profile 36“ Electric Induction Cooktop - Black

PHP960DMBB GE Profile 36“ Electric Induction Cooktop - Black

PHP960DMBB GE Profile 36 Electric Induction Cooktop - Black Explore the features of the PHP960DMBB induction cooktop from General Electric APPEARANCE...
US Appliance

$1897.00

FREE Shipping
GE Cooktop. Profile 36 in. Glass Ceramic Electric Induction in Black with 5 Elements PHP960DMBB

GE Cooktop. Profile 36 in. Glass Ceramic Electric Induction in Black with 5 Elements PHP960DMBB

Shop for Appliances at The Home Depot. Featuring a frameless design, the GE Profile 36 in. Ceramic Induction Electric Cooktop provides a smooth and se...
Home Depot

$1899.00

FREE Shipping