GE PT960SRSS Electric Oven

1 ratings (1 Epinions review)
Share This!
  Ask friends for feedback

Do Not Purchase

Nov 7, 2012
Review by  
Rated a Helpful Review
  • User Rating: Disappointing

  • Ease of Use:
  • Durability:
  • Ease of Cleaning:
  • Style:

Pros:Nice style, door matches warming oven. Good size.

Cons:LCD panel is $1200. Extended warranty a must.

The Bottom Line: Do not buy this product or any oven from GE.


Purchased this oven (most expensive of GE Profile) few weeks ago for new kitchen. Installed and used one time. Had to turn off main circuit breaker in the house for an electrical check, when turned on the LCD Control Panel on new oven was nonresponsive to touch. Called GE, they said it was due to low voltage to oven, had electrician come back to verify voltage. Called GE back to send service person, who came within a couple of day and could not fix. LCD control panel board is on backorder for over one month, no ovens in nearest warehouse. GE determined that day they could not get part from Asia until the end of November, but did not call me. I had to call them the next day to get me a new oven. There are no ovens in the local warehouse, so I had to beg them to research stock in other US warehouses. Now, have to wait for 48 hours to get permission to send me a new oven from the alternative warehouse. Case manager will not return phone calls, I have to sit on hold for 20 min each time to speak to another rep. All the GE reps just try to get you off the phone without giving you an answer. It appears I  will need to purchase a new free standing oven to use for Thanksgiving because it is unknown when and if I will get a replacement. While I understand the control panel could be blown out of other brands, I would not recommend GE due to the poor customer service I have received.


Recommend this product? No


Amount Paid (US$): 3000

Read all comments (3)

Share this product review with your friends   
Share This!


Related Deals You Might Like...

GE Profile 30 in. Electric Convection Wall Oven with Built-In Microwave in Stainless Steel PT970SRSS

GE Profile 30 in. Electric Convection Wall Oven with Built-In Microwave in Stainless Steel PT970SRSS

Shop for Appliances at The Home Depot. The GE Profile 30 in. Electric Convection Wall Oven with Built-In Microwave features 2,500 watts of cooking pow...
Home Depot

$2799.00

FREE Shipping
GE PHP960DMBB Profile 36' Black Electric Induction Cooktop

GE PHP960DMBB Profile 36' Black Electric Induction Cooktop

GE PHP960DMBB Profile 36' Black Electric Induction Cooktop GE PHP960DMBB 36' Induction Cooktop with 5 Induction Elements, Electronic Touch Controls, 1...
Sears Marketplace
PHP960SMSS GE Profile 36“ Electric Induction Cooktop - Black with Stainless Steel Trim

PHP960SMSS GE Profile 36“ Electric Induction Cooktop - Black with Stainless Steel Trim

PHP960SMSS GE Profile 36 Electric Induction Cooktop - Black with Stainless Steel Trim Explore the features of the PHP960SMSS induction cooktop from Ge...
US Appliance

$1997.00

FREE Shipping
GE Cooktop. Profile 36 in. Glass Ceramic Electric Induction in Black with 5 Elements PHP960DMBB

GE Cooktop. Profile 36 in. Glass Ceramic Electric Induction in Black with 5 Elements PHP960DMBB

Shop for Appliances at The Home Depot. Featuring a frameless design, the GE Profile 36 in. Ceramic Induction Electric Cooktop provides a smooth and se...
Home Depot

$1899.00

FREE Shipping
PHP960DMBB GE Profile 36“ Electric Induction Cooktop - Black

PHP960DMBB GE Profile 36“ Electric Induction Cooktop - Black

PHP960DMBB GE Profile 36 Electric Induction Cooktop - Black Explore the features of the PHP960DMBB induction cooktop from General Electric APPEARANCE...
US Appliance

$1897.00

FREE Shipping
GE Cooktop. Profile 36 in. Smooth Top Electric Induction in Stainless Steel with 5 Elements PHP960SMSS

GE Cooktop. Profile 36 in. Smooth Top Electric Induction in Stainless Steel with 5 Elements PHP960SMSS

Shop for Appliances at The Home Depot. The smooth ceramic surface of the GE Profile 36 in. Induction Electric Cooktop looks stylish and makes clean-up...
Home Depot

$1999.00

FREE Shipping
GE 36 Stainless Steel Profilea,, Induction Electric Cooktop

GE 36 Stainless Steel Profilea,, Induction Electric Cooktop

Enjoy fast, efficient cooking with this GE 36 Profilea,, Induction Electric Cooktop. It features 5 heating elements and 19 control settings. The pan p...
hhgregg

$1999.99

FREE Shipping
GE Oven. Profile 30 in. Double Electric Wall Oven Self-Cleaning with Convection in Stainless Steel PT9550SFSS

GE Oven. Profile 30 in. Double Electric Wall Oven Self-Cleaning with Convection in Stainless Steel PT9550SFSS

Shop for Appliances at The Home Depot. The GE 30 in. Electric Convection Double Wall Oven provides a full 5.0 cu. ft. capacity per oven for ample cook...
Home Depot

$3699.00

FREE Shipping
GE Profile Stainless Single/Double Wall Oven - PT925SNSS

GE Profile Stainless Single/Double Wall Oven - PT925SNSS

2.2 Upper/2.8 Lower Cu. Ft. Capacity/ Two Ovens In One Space/ Self-Clean Oven/ PreciseAir Convection System/ In-The-Door ShadowTouch Controls/ Delay B...
Abt Electronics

$3099.00

FREE Shipping
Ge Profile Pt7800shss 30 Wall Oven/microwave Comb0

Ge Profile Pt7800shss 30 Wall Oven/microwave Comb0

GE Profile 30 Stainless Steel Built-In Convection Combination Microwave Wall Oven Capacity Lower Oven: 5.0 cu. ft. Upper Oven: 1.7 cu. ft. Features Cl...
eBay

$3299.00

FREE Shipping