HP Officejet Pro 8600 Premium N911n All-In-One Inkjet Printer Reviews

HP Officejet Pro 8600 Premium N911n All-In-One Inkjet Printer

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Only supports plain paper despite specs, returned it

Apr 25, 2012 (Updated Apr 25, 2012)
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Rated a Very Helpful Review
  • User Rating: OK

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Pros:Good quality and print speed, many features, color LCD touchscreen.

Cons:Doesn't take anything but thin plain paper, new design makes CIS hard/impossible to add.

The Bottom Line: If you're sure you'll never want to print on anything but thin plain paper it's ok, otherwise look elsewhere.

I bought this HP Officejet Pro 8600 Premium e-All-in-One to replace my Officejet Pro L7780 which did over 250 000 prints. With the amount I print I used a continuous ink system on the L7780 (I never bought a single set of cartridges to make those 250 000+ prints) to reduce printing costs to almost literally nothing.

I was very reluctant to buy this new model because the printing system has been redone from scratch. All previous OfficeJet Pros used large stationary ink cartridges that were really only ink tanks and used an ink pump and pipes to pump the ink from the stationary cartridges to the moving printheads. This new OfficeJet Pro model is made like low-end personal printers where the cartridges move with the printhead, for most users this makes little difference, but it makes the addition of a continuous ink system hard if not impossible (some seem to have succeeded). So I bought it thinking that I'd be paying the full price for HP cartridges, and I believe this is still the inkjet printer series (HP OfficeJet Pro series) with by far the lowest cost per page, half the cost per page of a similar priced color laser printer.

The print quality is very good with a maximum resolution of 4800 DPI, the print speed is also fast, though HP have been stuck with a maximum print speed of 35 pages per minute for well over 5 years now and haven't managed to make a faster inkjet in this price range (their next fastest inkjets are about $25,000). However, print speed at normal print quality has improved by about 50% compared to my previous L7780, so although the print speed is the same on draft mode, on normal mode there is a considerable improvement.

This printer is loaded with features like a large color LCD touchscreen, double sided scanning and printing and more. This model also comes with 2 paper trays that hold 250 sheets each. This is the first HP OfficeJet Pro where both paper trays are identical, in previous models they were two different capacities.

Where this printer fails is when attempting to print on anything but thin plain paper, although the specifications falsely claim it supports up to 110lb paper, it can't feed anything thicker than plain paper. A friend with the same model has the same problem, and other reviews online confirm this new series does not support any paper that is thicker than plain paper. The new flimsy paper feeding mechanism isn't strong enough to move these thicker papers and the printer says it's out of paper. I've tried everything to get around this, loading the tray with just a few sheets, loading it to capacity, nothing works.

Because I need to be able to print on glossy paper and card stock every now and then, I had no choice but to return this otherwise well built machine.

Since no other inkjet printer by either HP or other companies met my requirements, I had to get the far more expensive HP Color Laserjet CM3530 which I recently reviewed, I was lucky enough to find a slightly used one locally for half price, which is still 4 times the price of this HP OfficeJet Pro but worth it in the end. The new Color LaserJet has no trouble whatsoever feeding card stock.

So if you're absolutely sure you'll never want to print on glossy paper or thicker than plain paper, this could be an acceptable printer, but keep in mind it can't print on anything but thin plain paper despite HP's false claims.

Recommend this product? No

Amount Paid (US$): 380
Operating System: Windows

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