2 Stores29 Reviews
Pros: Easy wireless/computer setup
Excellent print quality
Two paper trays (regular/photo)
Individual ink cartridges
Cons: Sounds flimsy
Touchscreen has ads on it (disguised as free printables)
UPDATE: March 7, 2013
I read the other review of the HP 7520 here at Epinions, and wanted to comment on some of the issues brought up in it, given that we gave opposite ratings (he hated his and I like mine). My original review is below this update.
Network Connection Issues: The other reviewer experienced problems with his HP 7520 losing the wireless connection to the network every morning, essentially requiring a re-setup. I can't diagnose his issue and it is possible that he truly got a defective unit, but it is also possible that the problem was with how the wireless network works rather than the printer. For example, my wireless router creates two networks (home and guest). The printer is on the home network and my computer sometimes logs into the guest network. When the computer and printer are on different networks, they can't find locate each other and therefore printing isn't possible. Had I not known this, I would have thought that my printer wasn't connected, when in fact it was. In sum, given how easy I found it to connect my HP 7520 to my wireless network, I suggest you give this printer a try.
Customer Support: Unfortunately, poor customer support is standard these days with most companies that produce computer hardware. Ideally, the printer I buy would come with excellent customer service, but given that I expect to call CS from never to maybe one time, but I plan to print things daily, print quality, cost, and features weigh more heavily in my decision of what to buy. The HP Photosmart 7520 has excellent quality, relatively low cost cartridges, and some nice features.
Installation CD not working: The other reviewer had trouble with his computers reading the installation CD, and so had to download the installation software from HP's web site. Again, I can't diagnose why this occurred (possibly just a scratched CD), but I can report that I did not experience this problem. Also, I would add that when the CD auto-starts the installation, the default setting is to download the newest installation software from HP's web site. To bypass this process and install directly form the CD, you have to click on a checkbox at the bottom of the install screen that says "Bypass download and use install CD instead". I don't know if that was the other reviewer's problem, or if his computers actually couldn't read the CD at all. I installed the software on a Dell laptop (32-bit), a Toshiba laptop (64-bit) and an Apple Mac without any problem or issue. Finally, the reason the default setting is to download the installation software from the HP web site is because HP continually updates its software. I like the fact that HP makes it easy to get the latest printer software, otherwise once you install it you would immediatley be asked to update the software.
Free Printables: The other review mentioned free printables (coloring pages, coupons, word puzzles). I forgot to mention this in my review, but the HP 7520 does come with this "feature". In reality, I think this is just a "fluff" feature and a revenue source for HP, given that I'm sure they get some kick-back from the coupons and other advertisements this "feature" provides. Some users may find this feature useful but know that if you want to ignore it you can.
In sum, for every printer model available, there will always be some units within the model that have problems. It's entirely possible that the other reviewer got a unit with a bad wireless component. However, my experience with setting up and using the HP 7520 was and has been problem free. The print quality is excellent for both text and photos, and I can print wirelessly from every computer and iDevice (iPhone, iPad) I own. I highly recommend it.
ORIGINAL REVIEW: HP Photosmart 7520 All-In-One Inkjet Printer
Our previous printer, the Epson 600 Workforce, always had trouble printing wirelessly, would no longer scan items to a computer (had to scan to memory stick), and would only print if we selected "high quality" print settings. We decided it was time to get a new printer.
The HP Photosmart 7520 was/is the #1 rated inkjet, all-in-one printer by a leading consumer publication. Our local office supply store had them on sale for $129 (now it's back up to $199). I bought it and was printing within half an hour.
Setting this printer up was incredibly easy. Basically, you plug in the power, it finds your wireless network, you type in your wireless password, and your ready to print. My iPhone and iPad immediately found the printer on the network and printed to it without any trouble (I was never able to print from my apple devices when we had the Epson).
To get my laptops set up for printing, I installed the printer software from the included CD. It asked if I wanted to use the online setup tools, but I chose "install from the CD" which worked fine. In the setup options, I selected "Scan to this computer" which obviously allows the printer to scan items and send them wirelessly to that computer.
Here are some details about the printer:
1. You can set up an email address and print things by emailing them to the printer. The email will be "email@example.com". This could be useful if you are at work and want to print something at home.
2. The printer has security settings so that only people with a password can print to it. (I guess this is to protect you from drive-by printings where people drive around searching for open access printers?! Kidding aside, security is a good thing).
3. If your home has more than one network, devices will only print to it wirelessly if they are on the same network. We have a home and guest network. I had to set my devices to ignore/forget the guest netork so that they would always log into the home network where the printer is.
4. The printer has a separate "paper" tray for 4x6 photo paper (it comes with 5 free sheets of this). I printed the sample picture during setup and it printed relatively quickly (print speeds vary depending on numerous factors, primarily quality setting). The picture was exceptionally good.
5. The printer does double-sided printing. It prints one side, lets the ink dry, then prints the other side. I tried this with a doc that had a lot of text, and there were no smears, but the paper had that "wet" feel that inkjets sometimes have. The ink wasn't wet, but it had a different feel than what comes out of a laserjet. If you do a lot of double sided printing, I recommend you use a higher grade paper (I was using cheap paper).
6. The printer takes a few seconds to "wake up" when you send something to it. Once it is awake, it receives and execute print jobs quickly. After a few minutes of non-use, it goes back into sleep mode.
7. It uses 5 ink cartridges. Three individual color (so you only replace the color you're low on), one black for normal printing and one black dedicated to photo printing. The cartridges are cheaper than the ones I was buying for the Epson.
8. On it's standard text setting, text comes out looking essentially like what you see from a laserjet. Very sharp printing.
Overall, I like the printer and have had no problems with it. It overcame the problems I was having with my Epson (mainly network issues). The software installed fine on both my Dell and my wife's Apple computer. Every device I own prints to it just fine (well, not the refridgerator, but you know what I mean), and if I can email a document, I can print it. Not sure if that's ever gonna be handy, but I'm glad to know I can do it.
I've only owned it for a few weeks and only printed about 20-30 pages, so keep that in mind as you consider my review. If anything goes wrong or I experience any trouble, I'll return with an update to let you know.
Hope this helps,