Dacor Preference SGM304 30 in. Gas Hobs (Gas and Electric) Reviews
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Dacor Preference SGM304 30 in. Gas Hobs (Gas and Electric)

4 ratings (4 Epinions reviews)
Epinions Product Rating: Very Good
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How long do you think it should last?

Jun 30, 2006 (Updated Jun 30, 2006)
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  • User Rating: OK

  • Ease of Use:
  • Durability:
  • Ease of Cleaning:
  • Style:

Pros:Nice features including very stable cooking surface and lots of BTU's.

Cons:Service: What's the difference between "ignorance" and "apathy"? - Don't know and don't care.

When spending a lot for a high end Dacor appliance, would you expect it to last more than 10 years? We thought so. Imagine our surprise when we accidently broke the piece of glass behind the controls of our cooktop, and called Dacor, only to find out 10 years is the expected life, and that replacement parts aren't available.

So being a reasonable type, I asked for the drawings that would show the size of the part and where the holes are. Figured I could get a glass shop to make me one. But amazingly, I was told that they "don't give out that type of info to consumers".

Hmmmm.... Can't see how they'll get a lot of repeat customers that way.

(also, most of the controls don't work on the down draft fan, and the convection oven needed a new computer a few years ago)


Recommend this product? No


Amount Paid (US$): 800


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