Purchased Viking 48" side by Side refrigerator about 4 months ago from Home Appliance Center in Paoli PA. The refrigerator didn't work correctly from day one. Temperature is erratic freezing things in refrigerator melting things in the freezer. Have had at least 10 service calls. Viking and distributor, Pierce Phelps have been terrible to deal with, no follow up and total lack of concern that their high end product is a lemon. I don't know what to do, they refuse to take it back or exchange it, the store is no help either.
Recommend this product?
The service technician has tried jury rigging all sorts of fixes to no avail. I wouldn't buy this or any other Viking Product because of the total lack of service from the companies involved. At the same time I purchased a Viking Dishwasher, seems to be ok, only one service call in three months, though Viking did not ship front panel for it for four months. Also Bought 2 wine coolers, OK so far. I''d buy GE or Sub Zero from now on. Viking is a Big Mistake an awful company. Rude Distributor too. Write if you want more info. I'd be glad to discuss it with you.
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Amount Paid (US$): 6000.00