The Bottom Line: A true piece of garbage. I wouldn't buy another Dirt Devil product if you paid me (well, maybe if you paid me AND paid for the vacuum).
I had this vacuum for four years. It seemed to work well enough at first. But it gradually turned into a useless pile of garbage.
I own a parrot. Parrots routinely shed feathers and fluffy little pieces of down (like what they put in down jackets or comforters). For the last couple of years I had this vacuum, it barely had the power to suck the down, and forget about the feathers. What a joke. And this was with a brand new bag, so it wasn't a problem with the bag being full. How could it ever be full when it couldn't suck anything up anyway?
I don't base my poor opinion of Dirt Devil products on this one vacuum. I also purchased one of their dust busters. That thing gave up in less than a year.
In short, my opinion is that Dirt Devil (who are they owned by Royale?) makes inferior products. I will never again knowingly buy one of their products.