Excellent Experience; Great Price; Wonderful Service
Feb 9, 2009 (Updated Feb 9, 2009)
Review by techmoves
Rated a Very Helpful Review
User Rating: Excellent
Customer Service Experience:
Pros:Excellent Experience; Great Price; Wonderful Service
The Bottom Line: Definitely consider ABF U-Pack: Excellent Experience; Great Price; Wonderful Service
This was a truly wonderful experience -- if only more companies could be this great.
Recommend this product?
Television commercials caused me to consider this option for moving family heirlooms (antique furniture, china, crystal, etc.) from Los Angeles to Denver.
Compared to other options, for door-to-door service, ABF U-Pack was nearly 30% less expensive than full-service moving companies. [We considered quotes for door-to-door service, terminal-to-terminal service, and door-to-terminal service. Given the cost and time of rental trucks on one or both ends, however, door-to-door service simply made sense.]
I called their customer service lines twice. Both calls were answered within one minute and the agents (Laura Iraheta and Kenna Denton) were fantastic. Both calls (one for a specialized quote; the other to make reservations) were confirmed via email.
On the appointed day, the trailer arrived a few hours late, but I had been provided adequate notice by the ABF terminal, so it was not an issue. With the trailer loaded overnight, ABF picked up the trailer at 9am the next morning; most of my neighbors didn't even see it! Both drivers were personable and accommodating.
Scheduled for three days in transit, the shipment arrived at 11 am this morning, on time and with everything intact.
As I already said, the entire experience was truly a pleasure from beginning to end.
Punctuality: Showed up on time
Ease of Filing Claim: N/A
Lost Goods: No
Amount Paid (US$): 982
Share this product review with your friends
Adams 1200ABF Sales Book, 2 Part, Carbon Interleaved, 3 Per Pack, 48 Packs Per Carton 2 part sales book, with carbon, contains 50 sets. Consecutively ...
Lot Of 2 Adams ABF947SWC 2 Part Guest Check Carbonless 250 Pack Restaurant One pack slightly opened but contents are there.FREE SHIPPING
2 part sales book, with carbon, contains 50 sets. Consecutively numbered. 3/PK, 48 PK/CTN.
Packing Tape Dispenser 3New Free Shipping USPS Priority Mail Cushioned Pistol Grip Adjustable Brake
Adams 9493 Daily Attendance Record, 3-Hole Punched, 50 Per Pack, 30 Packs Per Carton Control costs and keep track of employees work schedules with dai...
Adams Business Forms ABF9621ABF Single sheet statement is perforated so lower half of form is for customer to retain, while top is remittance. 100 sh...
About Zoro Shipping Returns Terms Payment FAQs Contact Store Categories All categories Click here to view full size. Full Size Image Click to close fu...
Adams 1200S Libro De Ventas, Spanish Sales Book, 3 Per Pack, 24 Packs Per Carton Spanish language sales book, 2 part with carbon, contains 50 sets per...
Adams Business Forms ABF9294E The Adams job folder is pre-printed on the front to record important summary data, including description and job costs....
Tape Dispenser, For Use With 2 In. Wide Tape, Color Black