- User Rating: Excellent
Customer Service Experience:
Pros:Priced competitivly, staff very professional and helpful. Great service.
Cons:None for me.
The Bottom Line: Great customer service, attention to details, and good follow up after the job was done.
I recently retired from business and decided to relocate from New Jersey to the Los Angles area to be with a loved one who lived there. After searching on-line for auto movers, I settled on A to Z Auto Shipping. I did a great deal of research with the local Better Business Bureau's of all the shippers I was considering. I also took into account the testimonial letters on each of the web sites I visited. A to Z came highly recommended and I found them to be polite, very attentive to my concerns, and received two follow up calls to make sure everything was going as scheduled. The truck arrived promptly and both the driver and I checked my new Chrysler 300 to make sure everything was secure and protected. I even received a call from A to Z once I was in LA to make sure I was satisfied with the service.
There aren't many companies out there today that are as customer oriented as A to Z. I have recommended them to two of my friends who will be moving out to Arizona from New Jersey in the near future. A to Z gets an "A" in my book for going the extra mile in service and just caring about me and my car.
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Punctuality: Showed up on time
Lost Goods: No
Amount Paid (US$): 835