Penske

171 ratings (167 Epinions reviews)
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Penske Trucks are Good

Oct 12, 2001
Review by  
Rated a Very Helpful Review
  • User Rating: Excellent

  • Customer Service Experience:

Pros:best deal with good people and nice trucks

Cons:none

The Bottom Line: nice truck, good people, great price. forget the others this company has it all.


I just finished a move and used Penske beacause the price was good. Much to my surprise when I got to the company which was an auto repair garage nutmeg auto in Hartford, CT the truck was clean and ready with all my extras in there already. Sometimes when you go to a pickup location like a garage you never know what to expect. But this place was right on the ball. Penske must be more fussy who they choose for locations than the other companies. The truck was very nice I must say. I asked alot of questions and the guy was friendly and answered them all happily. Since I was about to drive in excess of 1000 miles, I wanted to know when the truck was last serviced and the man said YESTERDAY and then showed me the mechanics worksheet which was right on the desk. Needless to say I was really surprised. This is the only time in my life that renting a truck was not a hassle. When we finished an went to drop the truck there were no problems or extra charges and the place was nice also. I feel I made a good choice and hope other people use this company to avoid moving truck hassles.


Recommend this product? Yes


Punctuality: Showed up on time
Ease of Filing Claim: N/A
Lost Goods: No
Amount Paid (US$): 845


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