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U-Haul

U-Haul
Overall Rating: Product Rating: 1.5
Customer Service Experience:
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Three Broken Trucks in 3 Days

Written: Sep 29 '03

Product Rating: Product Rating: 1.0
Customer Service Experience:  
Ease of Filing Claim:  
Pros: Cheap

Cons: Unreliable, old trucks, terrible customer service, poorly managed, bad follow up
drosenstein's Full Review: U-Haul
I had 3 U Haul trucks break down on me this summer over a 3 day period. I spent 14 hours sitting along the roadside waiting to be towed and another 8 hours on the phone trying to get some customer service and replacement trucks. A 2 day trip took me 5 days and I only made it because they had the last U Haul truck hauled by a flat bed truck to my destination. Do yourself a favor and try another company!

Recommended:
No

Punctuality: Showed up late
Lost Goods: No
Amount Paid (US$): 532.00
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Epinions.com ID:
drosenstein
Reviews written: 1
Trusted by: 0 members

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