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U-Haul

U-Haul
Overall Rating: Product Rating: 1.5
Customer Service Experience:
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Uhaul Cheating on Gas

Written: Aug 04 '05

Product Rating: Product Rating: 1.0
Customer Service Experience:  
Ease of Filing Claim:  
Pros: Convenient internet booking

Cons: Long wait time. Crappy truck. And deceptive charging for gas.
koerding's Full Review: U-Haul
We rented a truck to move within Cambridge,MA in Cambridge. When we rented gas was between 2/8th and 3/8th but the guy rounded up to 3/8th. We drove 12 miles. The gas was at the same setting between 2/8th and 3/8th. But the second guy rounded down. Made us pay a service charge of 30$ plus gas (1$). When we said sure we drive somewhere and refill the galleon he said "its already in the computer" and "will you pay or not pay".

Interesting way of ripping of customers.

Recommended:
No

Punctuality: Showed up late
Lost Goods: No
Amount Paid (US$): 85
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Epinions.com ID:
koerding
Reviews written: 1
Trusted by: 0 members

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