U-HAUL - HWY 99TH, WA. - TOTAL RIPOFF
Written: May 04 '07
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Pros: Absolutely NO PROS in renting from this place.
Cons: I AM TOTALLY DISSATISFIED AND WILL ATTEMPT TO FILE A FORMAL.
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| simplydew's Full Review: U-Haul |
I reserved a *12 FT. TRUCK, A WEEK A IN ADVANCE WITH late check-in BY 9:30PM* at no additional charge and confirmed the order a day prior to renting the damned thing. I was totally shafted. What they had for me was a *17 FT. TRUCK with check-in NO LATER THAN NOON*, which only gave us 1.5 hrs, to unload everything for a 3 bedroom/2 bath apartment as it was already reserved for the following day. How in the world am I going to move everything in, in that short of a time? I was told that if I bring it in any later, *I WILL BE CHARGED AN EXTRA DAY IF NOT RETURNED BY NOON. They were very matter of fact and not a single apology was given. THEY PROVIDED THE WORST CUSTOMER SERVICE I'VE EVER RECEIVED.
IF YOU WANT TO BE TOTALLY LIED TO AND OVERCHARGED, RENT FROM THE U-HAUL ON HWY 99TH.
I'm sure most of you will agree that it's stressful and expensive enough to move with this happening.
I WAS TOTALLY DECEIVED and I will complain to their corporate office if possible or the owner.
Recommended:
No
Punctuality: Showed up on time
Ease of Filing Claim: N/A
Lost Goods: No
Amount Paid (US$): 300.07000000
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Epinions.com ID:
simplydew
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Reviews written: 1
Trusted by: 0 members
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