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U-Haul

U-Haul
Overall Rating: Product Rating: 1.5
Customer Service Experience:
Ease of Filing Claim:

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UHAUL NEVER STATES on site or in confirmation that $5 SERVICE FEE IS NONREFUNDABLE

Written: Jun 26 '07

Product Rating: Product Rating: 1.0
Customer Service Experience:  
Pros: Haven't found any yet

Cons: Be prepared if you rent here because there is ALWAYS a bad surprise.

bellehare's Full Review: U-Haul
This seems borderline illegal to me. Uhaul charges $5 to hold your reservation. There is a whole list of advisories and disclaimers on their website about rental terms, cancellations etc. Guess what? Nowhere on the entire site do they state that the $5 charge is nonrefundable if you cancel or they screw up your reservation. Never states it in the reservation confirmation you receive from them either.

Recommended:
No

Ease of Filing Claim: N/A
Lost Goods: No
Amount Paid (US$): 5.00
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Epinions.com ID:
bellehare
Reviews written: 1
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