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Black & Decker SmartBrew DCM21C 4-Cup Coffee Maker

Black & Decker SmartBrew DCM21C 4-Cup Coffee Maker
Overall Rating: Product Rating: 2.0

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Pretty, but doesn't last.

Written: Oct 27 '03

Product Rating: Product Rating: 1.0
Pros: Timer, slick look

Cons: Quality, cost of constant replacement.
mrcrabs's Full Review: Black & Decker SmartBrew DCM21C 4-Cup Coffee Maker
We've had 2 of these coffee makers in the last 3 years - These things just seem to be designed to out last the warranty and then die. Both died of the exact same causes, the hot plate died. We contacted customer service and explained the situation, but they recommended that we simply buy another. Great advise. Black and Decker customer service is doing no service to their customers.

This is a shame, our original Spacemaker was so reliable but.. No more. It appears to me that since Black and Decker was sold, all of their products have gone this route. Too bad.



Recommended:
No

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mrcrabs
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