KitchenAid KMT422OB 4-Slice Toaster

2 ratings (2 Epinions reviews)
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Quirky design elements, good customer service

Jul 22, 2012
Review by  
Rated a Very Helpful Review
  • User Rating: OK

  • Ease of Use:
  • Durability:
  • Ease of Cleaning:
  • Style:

Pros:Consistenly even toast
Extra wide slots
removable crumb tray 

Cons:Questionable toast lowering mechanism
Hot exteriror 

The Bottom Line: Makes good toast consistently but some quirky and questionable design features may send you elsewhere.


This is a big honking toaster measuring 12" wide by 11" deep by 8 1/2" high so be sure you have the space before considering it.  Also there's no insulating properties so it get's very hot.

Out of the box it made perfect toast time after time but it was not without it's quirks.  Instead of pushing the toast lowering levers down and walking away we often had to hold them in the down position for a couple of seconds before they would stay down and light the display.  More on this later.

There's a circular knob for adjusting the toast shade with 7 settings.  As we found, anything over 3 you'd better play it safe and have a fire extinguisher handy.  Next is a vertical row of 4 buttons, you need to get really close to read the legends which are top to bottom: cancel, bagel, defrost and reheat.  The bagel setting shuts off the center heat elements so as not to toast the outside.

Instead of having an illuminated count-down seconds timer the toaster has a moving bar graph indicating the relative time left before pop-up.

After several months use one of the push down levers fell off.  I called customer service and the agent did'nt seem particularly surprised.  They promptly sent a replacement which was a press-on friction fit.  The replacement lasted a few weeks before falling off again.  Without a lot of fuss they promised to send me a refurb unit since there is an open question whether or not it was within the one year warranty.


Recommend this product? No


Amount Paid (US$): 55.00

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