STOLEN VALUABLES & UNHELPFUL STAFF
Written: Jun 13 '05
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Product Rating:
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Pros: BATH TUBE & VIEW
Cons: STOLEN VALUABLES & UNHELPFUL STAFF
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| jcviens's Full Review: Tides Hotel |
Our room was robbed and my laptop, and other personal valuables were stolen on the last evening of our stay. The manager was helpful only until we left the hotel - 5 hours after the robbery - after which it was impossible to get anything from anyone at The Tides to help us deal with the Miami Police. As a result, my insurance claim was lodged late and had to make do with only 1/2 of what i could have recovered. During our stay, the kitchen staff just did not care about our requests - nothing out of ordinary that we do not get every day in hong kong - while using the restaurant facilities. The wait staff only played the blame game instead of actually trying to get what we wanted. Although the bathroom is great, the room is old and carpets are smelly, plus the ventilation in the toilet cabinet is almost non-existant making unpleasant odors linger longer then they need to... All in all very disappointing stay for a hotel that claims to be among the best in miami beach. It was also a very bad way to end our honeymoon.
Recommended:
No
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Epinions.com ID:
jcviens
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Reviews written: 1
Trusted by: 0 members
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