Upon entering the room you could tell that it was dirty even though the bed was made. I walked over to the bed and flipped up the the comforter and noticed several pubic hairs. I called down to the desk and they said that they would send someone up. Twenty minutes later I went down to the desk and explained what I had seen. They put me up in a suite, sent up a bottle of bubbly, and cigars in a nice wood box along with a note of apology.

Recommended: Yes