Hotel from hell
Written: Dec 28 '08
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Product Rating:
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Pros: Beautiful lobby
Cons: Pompous, unresponsive staff. Rooms delapitated, no view, no light
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| lynnandcarly's Full Review: The Waldorf=Astoria? |
My 18 day stay at the Waldorf Astoria was the worst hotel stay in my life. The lobby is gorgeous, but everything begins and ends there. The hotel personnel are rude and curt. Everything at the hotel is over-priced and the room was filthy. When we arrived I had to ask to have the dirty carpet cleaned. It smelled and looked as if it hadn't been cleaned in ten years. From there the stay just went downhill. There was a leak in the ceiling over our toilet and a 3 foot hole in the ceiling. I asked repeatedly to have the hole repaired only to be lied to by hotel personnel. My 8 year old daughter and I were locked out of our hotel room by the hotel management. It was a frightening and very upsetting experience for both myself and my little girl. I have stayed at many 5 star hotels in the past and this hotel should be rated as a 1 star hotel. The 1 star they earn from me is the elegance of their lobby. After that expect your stay to go downhill.
Recommended:
No
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Epinions.com ID:
lynnandcarly
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Reviews written: 1
Trusted by: 0 members
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