Panasonic LUMIX DMC-TS3/DMC-FT3 12.1 MP Digital Camera - Orange Reviews
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Panasonic LUMIX DMC-TS3/DMC-FT3 12.1 MP Digital Camera - Orange

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Don't waste your time or money!

Aug 22, 2011
Review by  
Rated a Helpful Review
  • User Rating: Disappointing

  • Ease of Use:
  • Durability:
  • Battery Life:
  • Photo Quality:
  • Shutter Lag

Pros:NONE

Cons:Too slow, poor quality, terrible customer service

The Bottom Line: Stay away from Panasonic.  I wish I'd stuck with Canon.  The poor quality and slow shutter time are bad, but the total lack of customer service and support is absurd.


I ordered a Panasonic Lumix DMC-TS3 from a website and did not realize until I had taken pictures of my daughter's birthday party that it did not come with the USB cable required to put those pictures on my computer. I called Panasonic and was told that I need to fax an invoice showing that I was within the 90 day period and that they would send me one. I did that, but I never received a cable. When I called again I was told that it was a 30 day period and that since that was past there was nothing that I could do. I asked to speak to a manager and I was told that the manager, Leon, was too busy to speak to me. In all, I spoke to at least 3 reps there and each one was very rude to me and unhelpful. I was told that if I am unhappy I can return the camera-which I will-but all of the pictures that I took from my daughter's 4th birthday are lost because if I put the memory card directly into the computer it has to be reformatted (something which none of their "tech support" people seemed to know) and all of my pictures will be erased.Aside from all of this--the picture quality is not as sharp as I would like it, many pictures come out blue or blurry, and the responce time is way too slow.


Recommend this product? No


Amount Paid (US$): 320.24
This Camera is a Good Choice if You Want Something... Flexible Enough for Enthusiasts

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