Plantronics W720 Black Headband Headsets Reviews

Plantronics W720 Black Headband Headsets

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Almost perfect office head phones...

Dec 6, 2012
Review by  
Rated a Very Helpful Review

Pros:light, long range, great battery life, clear voice

Cons:Mono audio, bluetooth loses pairing often

The Bottom Line: Great office headset if you don't need to listen to music. If making calls is your thing, these are excellent! The consolidation of the three sources is great!


I work in a typical office where I must talk on an office phone for hours in conference calls, plus I really enjoy listening to music using my PC, and occasionally I take a call to/from my mobile phone. 

What I use to have is: a set of head phones plugged into my PC, a wireless headset for my desk phone, and a bluetooth ear bug for my mobile phone.

This setup mashes all three of those into one convenient set up... almost perfectly. Almost.

First off - this can connect to three devices - to a PC via USB, to a normal desk phone via RJ-6 connection, and to a mobile phone via Bluetooth. The connection between the base and the headset is some other band/protocol (DECT 900MHz?), like normal cordless phones.

You can select which is in use by pressing one of 3 buttons on the top.

There are normal volume up/down, mute and "hook" buttons on the headphones themselves.

Regarding range - excellent range - I can freely walk around within 150 feet or so of my office without degradation (your mileage may vary). My office mate has bluetooth headphones, and he can only go about 30 feet before he loses it. 

The audio in calls is clear, and it works well for Skype calls. The noise canceling microphone seems to keep out background noise for my listeners.

The bluetooth function to my mobile phone is fine, when it sees it. I am not sure if it is my phone, or this unit, but it often loses pairing and I have to re-pair them. Annoying.

The ear pieces are comfortable with nice padding - I can wear them for multiple hours without my ears getting sore. 

The battery life is advertised as 9 hours... I've never reached it in my usage... so, I can't confirm this, but I can tell you that they last longer than most office workers would need.

But... here is the main "gotcha" - even though there are two earpieces (left and right, like normal headphones), the audio is mono. I have verified this experimentally, and also confirmed it via internet sources.

So... if you are looking for a consolodated way to take calls on your PC, desk phone, and mobile... these are absolutely killer. Listening to music will be a let down for you.


Recommend this product? Yes

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