The reviews conver the territory except there is one major quirk: When you wish to switch from headset to handset, there is no button to do so (pressing the headset button hangs up the call). You have to momentarily depress the hangup button after lifting the handset!! Takes some learning. I have learned it, but others in my office are ready to shoot the phone with a 44.
Recommend this product?
Also, there is no option to have a call answered by the autoattendant roll over to the answering machine.