Pros: Works great when new for about 1 1/2-2 gallons of cleaner.
Cons: Junky expensive pump thats not rebuildable, difficult to clean or work on the machine.
The entire two issues with this carpet cleaner is a cheap junky pump that must be replaced every 1 1/2-2 gallons of liquid cleaner and difficulty in cleaning the unit itself. I am about to purchase my 5th pump @ $40.00 a pop in three years. They are not repairable and the seals around the rotating pumpshaft goes bad in very short time. Then the unit sucks air and does not deliver any fluid. I take extra care not to run the pump dry. I have called Bissell numerous times over this issue and they refuse to fess up to their engineering flaw. This junk is class action suit material in my book.