Bosch "customer service" worse than WalMart
Written: Nov 29 '07
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Pros: When it worked, the unit was quiet and effective.
Cons: Broke after 21 days. Bosch took over 6 weeks to fix.
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| patoc's Full Review: Bosch SHU66C02 / SHU66C06 24 in. Built-in Dishwash... |
My Bosch worked great, for 21 days (BTW, the leak it made ruined my hardwood floor). I live in a major metropolitan area (same area code as Bosch "customer service"). It has taken over 5 weeks for the part to be found, ordered, and delivered to Bosch's repair affiliate. The dishwasher has been broken twice as long as it worked. Bosch has never once returned a phone call. Bosch has dropped the ball on finding and ordering the part repeatedly. I have spent approximately 4 hours on hold. I tell everyone I can about my experience!
Recommended:
No
Amount Paid (US$): 750
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Epinions.com ID: patoc
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Reviews written: 4
Trusted by: 0 members
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