Machine breaks easily, Service is difficult to call
Written: Dec 11 '05
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Pros: Cleans well when working.
Cons: Loud and breaks. Difficult to get technician out to fix machine.
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| skyisthelimit's Full Review: Bosch WFMC 3200 Front Load Washer |
My Nexxt Washing Machine broke a little over one year. It took a number of weeks to convince the service technician to come out and fix the machine. They tried to convince us that we used too much detergent. When they finally came out three weeks later, they cleaned out the drainage pump and claimed it was fixed. This cost me $160 to vacuum out the drainage pump. Two wash loads later, the washing machine has the same problem. The service department took another week to come out. We have been without a washing machine for 5 weeks. The technician states that these machines have very sensitive drainage pumps and they are so busy fixing machines. Not a good sign. He charged us for a second visit and replaced the drainage pump. Warranty doesn't cover for service visits after one year. Each visit will cost you money. At least one to diagnose and another to fix the problem.
P.S. Do not purchase the pedestal drawer for these machines. It makes a quiet machine very noisy.
Recommended:
No
Amount Paid (US$): 1200
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Epinions.com ID:
skyisthelimit
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Reviews written: 2
Trusted by: 1 member
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