burnedbydell's Full Review: Dell UltraSharp 2001FP 20 inch LCD Monitor
24 hours out of the box it started. I noticed after shutting down Excel the gridlines were burned in to the screen. Then started the flickering. Mind you, this is DVI - supposedly flicker-free. Now, after 5 days, I have 1 pixel wide vertical stripes across it, and my black background is faded to a dull grey. After 3 hours on hold with dell, I go online and connect with their online support- they tell me since I have no service tag I have to call the same support number I called earlier. Nice. So, I wait another hour on hold, then decide I'm just going to return it. The email from their returns department comes back the next morning, and they tell me: "As a mail-order merchant, Dell has 30 days from date of receipt of merchandise to process your credit. Dell operates within those guidelines to credit your account." 30 Days ????
Now I have to fork out several hundred dollars to buy a new one (from another vendor) and wait on almighty Dell to refund my hard-earned cash.
I should've known better. Don't make the same mistake.
Recommended:
No
Amount Paid (US$): 535.00 Operating System: Windows
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