Disappointed
Written: Mar 16 '04 (Updated Oct 03 '05)
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Pros: dries well (when working), fairly quiet
Cons: unreliable, alarm not loud enough, lint hard to remove, noisier than expected
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| kkauffman's Full Review: Kenmore 63952 / 63954 / 63956 Electric Dryer |
I bought this dryer in the end of July of 2003 (Aug. delivery) and here it is March of 2004, only 8 months of light use. I have no kids and one other person. We do about 1-3 loads of normal clothes per week. The unit worked flawlessly until it just decided it would not run. You press the start button and everything spins but let go of the start button and it shuts off again. As a new home owner, I may also reconsider the "new" Kenmore line as well as the service times. (edited)
Update (10/03/2005): the board went out again! same problem 1 year and 1 mth later. I've ordered the new part through pcappliancerepair.com (part #8546229). I paid the 10% for a lifetime warranty. What is not mentioned by the "Service Flash" person is that you still have to pay $65 for a Sears rep to "validate" the Service Flash. Only the part is "free". It also takes about a week for someone to come to the house and THEN order the part. Kenmore will not get my business again.
Recommended:
No
Amount Paid (US$): 400.00
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Epinions.com ID:
kkauffman
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Reviews written: 2
Trusted by: 0 members
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