Pros: Cut down dry cleaning bills, dry everything at once.
Cons: Very big appliance with a very big price tag.
We purchased this appliance hoping to lower our dry cleaning bills and it certainly did. We are amazed at how many things can be cleaned at home now that we have the Neptune drying center. It's called a drying center because of the unique design that includes a cabinet over the drying drum below. The lower drum is a traditional, front load dryer and holds a king size/super capacity load. I can dry my king size down comforter or two twin comforters at once; something that used to require a trip to the Laundromat to accomplish. It has nice features in the control panel such as a sensor dry setting that turns the dryer off when the selected dryness level has been reached and notifies you when the clothes are dry (I don't know how this works, it's magic), this prevents over drying which is hard on fabric and wastes money. It also has a wrinkle release feature that does just that, from items that are clean and dry but slightly wrinkled from a crowed closet, suitcase or sitting in the dryer overnight. This is an independent function and is different from the standard, intermittent air tumble after a load is dry which it also does. You can use one of four settings for a precise drying level depending on what your load consists of; damp dry, normal, more dry and very dry for jeans, towels and comforters. So far, this is a terrific dryer but here is the really cool part-the upper armoire style cabinet is also a dryer but for special care items. There are five mesh shelves that pull out for flat dry items (imagine a very large food dehydrator- this is what it resembles) or these shelves can be removed, they hang on a handy side hook when not in use, and items can be hung across a rack in the top. Special hangers come with the dryer that are plastic and thick for better shaping. The top rack of the closet sways while drying so the wrinkles fall out of hanging articles like jackets, slacks and dresses. It has a refresh cycle for dry items as well with several settings that remove odors and wrinkles via steam and add fragrance if desired by using dryer sheets in a special fragrance air filter. There are two temperature settings for the upper cabinet, low and extra low. I have honestly not found a single article that can not be dried safely on the lowest setting, you could dry butterfly wings in it. Our dry cleaner thought we had moved. I was surprised to find that the top cabinet takes a long time to dry items but I suppose the slow and low heat drying is why nothing ever shrinks or fades. There are even hooks on the doors to hang shoes, caps and hats on. The control panel is in the middle of the center between the dryer and cabinet and is a flat panel touch pad with two time displays showing the remaining time for the drum and the cabinet (even in sensor dry mode it tells you how long it will take). You can run the lower and upper cabinets simultaneously and that is a lot of clothes drying all at once. We are a family of five and our laundry room operates seven days a week. I now clean silk blouses, ties and cashmere sweaters at home instead of dry cleaning them. I spot clean business suits and use the wrinkle release and refresh cycle. I hang school clothes in it on frigid mornings before the kids get up...snow suits, soccer shoes, you name it and it can be safely dried in this machine. One word of warning, it takes up a lot of laundry room real estate standing 6 ft. tall, 3 ft. wide and approximately 3 ft. deep. The price was steep compared to standard dryers but the savings in dry cleaning bills will pay for the difference in less than a year. I love this dryer and it was definitely worth the investment.