Recently, I decided it was time for me to replace the old Belkin B router that Id been using for some time with a newer, G system. Not that the increase in transfer speed from 11mb to 54mb meant a thing in my particular situation (it didnt
I use my system purely as an internet access point & rarely connect faster than 1.3mb). I went shopping one day for the best price & I picked up a Netgear unit for what seemed to be an unrealistically low price (after rebate, of course). Netgear was a popular brand & I figured that for that reason I couldnt go wrong, thinking that they were all basically the same regardless of who I bought from. While the Netgear seemed to be just as good a quality device as others Id seen; no matter what I tried I couldnt get the darn thing to work properly. I tried for three days; repeatedly installing then un-installing the software & configuring it in every way that was suggested in the literature (or that I could even think of myself) to no avail. I even took it back to the store with the thought that perhaps I had just gotten a faulty unit. I returned home with another one but soon realized that the whole frustrating cycle was beginning all over again. I even got to the point where I thought about it at work during the day & began to dread the possibility of going home & spending my precious evenings pulling my hair out at my computer desk (while, incidentally, I waited on perpetual hold for a customer-support rep who might get to my call an hour-and-a-half after placing it
if I was lucky). This time though, I decided to take advantage of the lesson Id learned form the day prior & I returned this one after only two days. This time I wanted my money back. I took that money to the Staples down the street & purchased a Linksys router that I had working FIFTEEN MINUTES after returning home! Now
do I think that Netgear equipment sucks or is otherwise inherently faulty? Of course not. See
Im like a lot of people; I have some degree of computer acumen, though Im far from being a Guru. Im quite sure that whatever problem I was having with my Netgear router was the result of some oversight on my part. That said, I approached the Linksys and the Netgear installations with the same mind-set and the exact same set of personal pre-conceptions. So why then was it that the Linksys router fired up so much more easily (or at all, in this case)? Maybe it had something to do with a sort of non-intuitive way in which the Netgear literature & setup process were presented. I dont know. What I do know is that Im very happy with my wireless router
and its not made by Netgear.
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