Sony Clie NX60/U (or NX70/V): A new breed of PalmOS PDA claims fame.
Written: Nov 13 '02 (Updated May 08 '04)
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Product Rating:
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Pros: PalmOS5, Hires screen, rigid, fast, versatile, powerful, keypad, software bundle, virtual graffiti area
Cons: big, expensive, compatibility issues, blue tooth extra, no internal modem, terrible support
The Bottom Line: Sony did it again: Fabulous screen, fast processor, lots of functionality ... the best (big) PalmOS device ever!
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| theuerkorn's Full Review: Sony CLIE® PEG-NX60 Handheld |
While Palm Inc. took an embarrassing approach to the low-end of Palm powered devices with the Zire (followed by a much more serious contender Tungsten /T), Sony set out to create the perfect handheld. They even got so close ... (Never mind, that this particular statement will seem ridiculous in a year or two.)
A new breed!
With the introduction of PalmOS5, the market just begins to actually provide devices that will support the advantages of the new (much needed) milestone in PalmOS powered handheld development. Until 4.1 limited to one processor type and pretty much screen type as well (without proprietary libraries as the Sony has).
The NX series sports basically 2 models. The NX-60 and NX-70 virtually identical with exception of the lo-res camera (310,000 pixel) that can only be found in the NX-70. The latter also comes in 2 colors (silver and gun metal), while the NX-60 comes only in silver. (I wish it did, since silver gets a little old these days.)
I am going to concentrate on the NX60 (which greatly applies to the NX70 as well - with one exception ... the camera).
Table of Content
- In the Box ... a quick overview of included parts
- Sleek Hardware ... Details on the NX hardware
- Hardware Summary ... The skinny on hardware
- Software Galore ... Details on included software
- Software Summary ... The skinny on Software
- What about Palm's Tungsten? ... A comparison
- Both Thumbs Up? ... the bottom line
- Addendum (updates / additions)
In the Box
- CLIÉ handheld
- USB cradle (for HotSync® operation)
- Stylus (1)
- AC Adapter
- Stereo headphones
- Remote controller
- Plug adapter
- Plug adapter attachment
- Hand strap
- Installation CD-ROM
- Read This First
- Add-on Application Guide
- Graffiti® sticker
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Sleek Hardware
The 230g (8oz) magnesium clam shell housing is very similar to the NR series with the exception of an added expansion slot (in addition to the memory stick slot), that holds the optional 802.11b wireless network card. Only suffering in thickness, the already not very small device gained another 6 mm over its predecessor. A penalty that may be not as significant since 73x140x24mm dont fit in every pocket anyway. ... an argument that quickly looses steam when adding a protective case, especially an universal one which is usually oversized anyway. I deeply miss the sleek hard case of my old PalmV. Protection ($29.-) is recommended to keep it beautiful, as the housing may be magnesium, but still scratches easily when thrown in a pocket together with keys etc.. However, the screen is safe without due to the flip cover.
for a more classy looking case (than Sony's) ...
http://www.expansys.com/product.asp?code=SX1401&asource=PEG-NR70
http://www.expansys.com/product.asp?code=PFRAMA_NR70BL&asource=PEG-NR70
While visually not much different from Sonys previous top model NR70, the NX uses the Intel PXA250 ARM processor, a completely different processor architecture that runs at 200 MHz. (Slightly faster than the Tungsten/T with 175MHz.) OS5 builds around the ARM technology and emulates the older Dragonball Z for compatibility of older software. According to Benchmark 2.0 (emulating), the NX is about 50% faster than a 33MHz processor found in 4.x PalmOS models. (Most likely due to non-native routines.)
According to Sony, native software propels the NX to a lofty 300% faster than the NR, which used to be the fastest Palm so far. Multimedia is hungry for resources and the increased memory (16MB RAM / 16 MB ROM) are very welcome (and necessary) to store and run new applications. (The hires also has a great part in the need for more storage.) Note that the Tungsten/T has 16MB RAM but only 4 MB of ROM!
The TFT screen had its premiere in the NR series and still represents the best display in any PDA currently available (whether PocketPC or PalmOS). The hires (320x480) contains 6 times the information of a regular lo-res (160x160) display and still 50% more than hires screens (320x320). The latter has been a Sony exclusive for more than a year until the recent introduction of the Tungsten/T. (The supported 65k colors became sort of standard whether hires or not. Nevermind the law suit against Palm Inc. regarding the M130 that displays only 58000 colors instead of the claimed 65k.) Visibility outdoors is good, but colors and contrast suffer a little. (Btw, the NR/NX sports twice the resolution of the PocketPC with 320X240)
The recent introduction of TabletPC concept must have taken clues from the Sony NR/NX PDA, which allows to unfold the NX like a laptop and use the built in keyboard (querty) accordingly. I actually prefer to swivel the screen 180 degree and use it as a TabletPDA. (The orientation of the picture changes according to the position.)
The NX also sports a polyphonic sound module and an integrated speaker, which is amazingly clear (considering the space it has to fit in). For instance, playing the Sony version of the latest Bejeweled!2.0 version brings the sound and looks of the PC version to the Palm. (A feast for eye and ear compared to other devices.)
A little bit harder to notice is the built in microphone and recorder button. (Sampling rate: Longplay=8kHz / Normal=22kHz) Amazingly simple and reasonable sound quality makes the NX surprisingly versatile. The integrated DSP (as seen first in the PEG-N760) makes it possible, just like stereo replay of mp3 files, in good quality over the included head phones. The jack is universal, but the Sony version is best since it also sports a remote control for the NX.
The integrated keyboard is a nice touch, and while not reaching the input efficiency of (external) full size keyboards ($89.-), it allows to have the Graffiti® area hidden and use the full screen for a program like the included DocumentsToGo 5 Standard. (Maybe with some more use I will reach better input speeds.) The buttons have good tactile feedback and the spacing is reasonable. However, the NX is a little heavy on the display side to have a comfortable way of holding in while using the keyboards. (International characters are not accessible over the keyboard.)
The jog dial is standard within pretty much all Sony PDAs. The internal Lithium-ion polymer battery is good for several hours (3 - 4), and stands out from other handhelds due to the fact that it is removable. (Very good in case battery breaks or handheld gets wet.) Maybe one day, more potent batteries are offered for replacement.? Sony also reused the USB cradle from the NR series. This, however, points out a positive argument, only owners of the PEG-N series dont share. All recent models by Sony use the same connector, and accessories like the external keyboard or the game pad are readily available from Sony. However, third party vendors are still a little slow in catching up.
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Hardware Summary
The NX is not light nor small. This may be the two major handicaps of the contender in the race for the PDA top. Further, the steep price is a good reason why not every user will immediately switch to these new handheld gems.
However, the unique screen and swivel clam shell housing are excellent. Sony is apparently not willing to loose the crown for the most powerful PalmOS PDAs (and right now probably all handhelds). Keyboard, and polyphonic sounds as well as a powerful new processor in combination with a DSP are strong arguments for power users.
The camera in the NX70 is good for basic needs but the 640x480 pixel resolution is not suitable for much more. Some users may find a reason to spend the extra $100.- but I did not. Then again, it's perfect for that snapshot, that otherwise would have been missed. (Since you may not have a camera with you everytime.)
The NX-60 hardware feels much nicer than my old PEG-N610 (which is not too shabby either) and finally enables me to do things I could not before. Nervermind, that the 'old' PDA uses a differendt connector and therefor accessories are not compatible. Good thing I had only a cable that connected my cell phone to it.
The layout of the NX makes it a very interesting TabletPDA with most buttons hidden (for occasional use). Especially the standard function buttons (the NX sports the standard 6 keys) are not as easy accessible, since it always (!) involves opening the clamshell. Same applies for playing games.
Minor drawbacks of the design (over my old Clie N610) is the cradle and the skinny stylus. Either is minor, but the road warrior may complain about the bigger power supply (plus additional adapter that was not needed before). In addition to that, one needs to remember an adapter plug as well. (works for both the power supply and the optional sync cable) The battery life time of 3 - 4 hours (constant use) will require to pack the power supply more often than other Palms. The Stylus is better to the degree that it hold securely, but harder to write with since it's significantly slimmer.
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Software galore
Talking about the standard applications that are included in the OS5 package is like repeating the same information over and over. Not much changed in any regard there and OS4.x users may wonder if anything did. Virtually identical are Address Book, Date Book, To Do List, Memo Pad, Card Info, Mail, Calculator, Security, HotSync, and the Palm Desktop 4.0.1 (for PC). Note that Sony did not include the latest revision of the Desktop (4.1). However, not to talk about the added Sony software would be a crime. It looks beautiful in hires and is very functional.
Audio Player: Converts the NX into a mp3 player. Due to the size of music files, the player doesn't even bother looking up the internal memory and plays only files from the memory stick. It will however seek thru the directories there and find any songs. The player takes advantage of the integrated DSP for decoding, since the CPU and bus would not be capable of playing songs in that quality. (The integrated recorder uses the same technology.)
CLIÉ Album: A new version that allows to sort and group pictures and videos pretty much like the name suggests.
CLIÉ Launcher: As seen in the picture, the NX comes with a new look, which by far is better than the standard PalmOS launcher. Some may argue they need more functionality, but for a bare launcher this oneis excellent (and quite beautiful). I am currently torn between Silverscreen and this one, though the first might win once the hires is fixed.
CLIÉ Mail: Is a noteworthy since it's the first included Palm mail application that does not (only) rely on HotSync and a PC to retrieve and send mail. The functionality is good and the outstanding feature is attachment of pictures or videos (1xRPT or hotsync suggested). However, it does not attach any file (as seen in Iambic Mail). It is the only mail application that uses hires (icons etc.) that I am aware of. (No small fonts though.)
CLIÉ Memo: A simple but effective memo pad that makes use of the whole screen and finally provides a usable sketchpad, a nice relief after the many but not very useful 3rd party attempts (in hires). Not to be confused with a paint or drawing program, this is the electronic version of a piece of paper and 3 color pens in 3 line thicknesses each. Nothing more, but not less either.
CLIÉ Paint: This program is listed online to be shipped with the Clie, but after looking 3 times and not finding it, I am convinced it's not included. (Must have been planned but in the end not made the cut ...)
CLIÉ Remote Commander: Good for you if you own name brand (especially Sony) AV equipment. In case you were looking for a universal remote control or simply tend to loose track of all the remotes in your home, this seems to be a good idea. The IR emitter is much improved over standard handheld versions and bridges greater distance.
NetFront 3.0: Installed it once and then had to remove it. Ever since it would not re-install correctly. Unclear where to find support as both Sony and Access (the maker of NetFront) have very (!!!) marginal customer support. (Btw, size matters and it is a whopping 2MByte for this browser.) ... Look towards the end of this review for the solution!
Picture/Video: Sony added these titles to enrich the multimedia functions of the OS5: CLIÉ Viewer, Movie Player, Movie Recorder, PhotoStand, Photo Editor. The Flash player allows to view Flash movies (or games) on the palm and is and integral feature of OS5.
Memory Stick: Backup, Export v.1.1 (for PC), Files and Import are little programs that allow to backup your PALM memory onto the removable media and restore while the others are used for managing files and importing them to the handheld without hotsyncing.
The World Alarm Clock has been known from other Clie's (w/ OS4.1) and shows in a very attractive way, 3 time zones (freely configurable) and up to 5 alarms. This is by far the most beautiful clock I have seen so far for those who want a clock with alarm features only.
Value-added Software: While the name used to be misleading regarding the actual value of the software included (i.e. the PEG-N610C had nothing but demos, which can easily be downloaded from the internet), the trend is more towards bundeling these days. Anyway, OS5 packs DocumentsToGo in the standard version (Wordprocessor / Spreadsheet) and sony added a decent web browser as full versions. Now that is really value. The trial versions are mere marketing.
Full Version:
- Documents To Go® 5 - Standard Edition (DataViz, Inc.)
- MobiPocket Reader (Franklin® Electronic Publishers)
- NetFront 3.0 Web Browser
- PowerOne Personal (Infinity Softworks)
- StreetFinder® Express (Rand McNally)*
- Vindigo® (Vindigo)*
*...software is free, but requires to purchase actual content
Trial Version:
- Acid Freecell (Red Mercury)
- Amy Reiley's Pocket Vineyard (neohand)
- Amy Reiley's Pocket Gourmet (neohand)
- BalanceLog (HealtheTech, Inc)
- Contacts Pro (MobiMate)
- PowerOne Finance (Infinity Softworks)
- Presenter-to-Go (MARGI)
- WorldMate (MobiMate)
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Software summary
The hardware may be sleek, but the software is what makes this PDA smart. Sony went beyond the OS5 improvements and created a more versatile handheld than even the new Tungsten/T.
On first blush, OS5 is very little different form 4.x and one has to dig deeper to find it's visual nuances. Beauty is certainly more than skin deep. (Looking at the Tungsten/T gave me a disappointing first impression since I deemed Sony's pictures with their basic launcher a OS5 standard.)
The included software is rich and most of it profits from the exclusive hardware of the NX. A virtual Graffiti® area (as pioneered by HandEra) allows space saving text entry, as it actually can be altered to a keyboard. That leaves 320x320 pixel for the actual software. (Or use the keyboard and access the full screen by hiding the Graffiti® area.) Excellent also is Sony's menu bar (bottom) that allows a quick overview of battery and speaker staus as well as basic navigation tools.
Driven by proprietary hardware (i.e. Hires screen), Sony had to change a few libraries to match the new hardware. Incompatibilities to existing hires software were apparent, due to changes in the hires library. (I.e. Silverscreen, DateBk5, and Wassup are having problems dealing with the new fonts handling ... but either promised fixes soon) Bigger problems should be expected with software that is written directly for hardware. (i.e. most hires games) Fixes should be underway for recently supported titles. One may be out of luck for old ones that have been unhanged for a long time. (However good programming still works out regardless the age of the software.)
Anyway, OS5 and the additions are a feast for the multimedia junkie (in a handheld) and make workflow much more convenient.
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What about Palm's Tungsten?
Just a few weeks after the introduction of Sony's powerhouse, Palm sets out to show that the originator is not belly up on innovation either. (Something the Zire model made critical reviewers wonder.)
I had a chance to compare the Tungsten/T against the Clie NX side by side, and finally figured that either has good arguments, and depending on your needs or preferences. Both are similarily priced at $499.- sticker price.
The Tungsten/T has mainly size going for it. It is still pocket sized and sports a slider that holds the buttons and reveals the Grafitty area when sliding it down. The buttons are new too. While the Zire had shortcomings, the Tungsten actually has an innovative 5-way cursor button and the standard 4 application buttons. Another plus for the Palm is the already integrated BlueTooth interface. (The Sony offers this option for the memory stick slot)
Other than that, functionality is either equal (voice recorder, OS5 etc.) or in favor of the Sony. The biggest (and most obvious) advantage is the crisp swivel hires screen 320x480, while the Tungsten finally caught on in the hires game (320x320) but cannot match the brilliance of the Sony.
Also, Sony went great length to highlight the advantages of OS5 and its proprietary hardware. In fact it went much further and bundled more software with the Clie than the Palm. The Sony software is a great addition and pretty much superior to Palm standard applications. (I wish OS5 came with the beautiful interface CLIE applications have.)
In a nutshell, for compact size and integrated BlueTooth in a PalmOS5 device look at the Tungsten/T, for everything else the Sony may be the better mouse trap.
The just released Tungsten/W, however, is a much more serious contender and with the build in wireless modem and keyboard, another good choice for the high end segment of Palm devices. (Only drawback here remains the screen, when compared to the NR/NX.) In fact, since it's 'only' 10% more expensive than the Tungsten/T, I wonder if it might canibalize the /T model considering the advantages. Then again, it's not OS5 or ARM equipped.
If service is a big argument, the victory goes clearly to Palm Inc.. Just compare www.palm.com with www.sonystyle.com and one will find excellent updates and trouble shooting on the first while practically nothing on the latter. (I am not aware of ever seeing an update for any of Sony's included software. A few basic driver updates but no more. See http://www.ita.sel.sony.com/support/clie/nx60/softupdates/ for details.)
For more technical comparison check out Palm's own site ...
http://www.palm.com/products/compare/tungstent-clienx60.html
(Only keep in mind that it's biased and it does not mention all the features -- like the integrated keyboard -- of the Clie.)
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BOTH THUMBS UP
... what else do I need to say. I love it!
I could think of taking one star off the rating to reflect basically 2 issues. The first is size (if that matters), and the other is the fact that at $499.- sticker price, the 802.11b wireless card adds another $150.- and the whole system gets quickly very expensive. Not to mention Bluetooth ($230.-) and memory stick ($30-$90) or serial cable to connect your phone $50.- (www.thesupplynet.com).) However, since nobody offers a better system (all-in-all), I decided to give Sony full credit for the NX.
Despite Palm Inc.'s courageous new model Tungsten/T, I do believe that the Clie deserves the crown in the PalmOS market. Too bad it doesn't have a phone (modem) included ...
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Addendum 11/18/2002:
While most software currently does not make any use of either OS5 or hires / hires , there is a few early adopters that bring fresh wind into the PalmOS market ... (only listing the ones I tested.)
TakTik v1.2: Kickoo's first game after cutting ties with iambic, is greatly improved and uses some ARM native code to make it very fast and a visual feast on the hires . Sound is okay.
Kickoo's Breakout v1.1: Remember Ababall? Well, iambic dropped the ball and it's now available from www.palmgear.com under the Kickoo label. Awesome hires with good sound. Virtual graffiti area is not used for game but sports a beautiful skin.
Bejeweled!2.0: While graphically not much different from other hires palms (320x320), the sound is a close copy of the Desktop version. (The 'enhanced' diamonds look a little crammed though.) Speed picks up significantly.
Megasoft2000: This developer shows excellent attitude towards new technology. Check out MegaCalc2.2 and MegaBilliard4.0, either is absolutely beautiful and functional.
AcidSolitaire2.8e: Version e brings compatibility with OS5 and the use of hires helps in organizing the cards. No improvement in sound.
SilverScreen2.9.3: Generally compatible in hires but limitation (no small icons!!!) dim the otherwise beautiful launcher.
Datebk5.0.c: Currently in beta, having adoptation issues with OS5 and Sony's hardware. (hires , fonts, alarm notification etc.) Hope to have them fixed soon ...
DocumentsToGo5.001: Excellent hires with good features in providing word and excel compatibility on the Palm. The spreadsheet is a little slow and Standard Edition doesn't offer graphing.
So much for that, I am sure many other will join soon.
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Update (28-Dec-2002):
As I am trying to resolve the issue where the included webbrowser NetFront does not install itself, Sony just respondend (10 days after my request) with this ...
"...We at SONY's Online Support and Services Center are available to assist our valued customers in resolving technical issues with our supplied hardware and software. We can not assist you with the personal customization of your system settings, software/hardware training, application usage, the development of computing skills, or the support and configuration of networks...."
Absolutely useless response, I think. They also point to their tutorial, of which none even mentioned this browser. Contacting the maker of it named Access, yielded no result either.
Customer service is the biggest weakness of Sony in the US and as it stands right now limits usability of the otherwise great Clie NX. Finally a reason to subtract a star from the rating. (I will update if this changes.)
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Update (04-Jan-2003):
Finally after emails that gained no usable information (see above) and a call with CS with the same result (suggested solution: hard reset), I figured out for myself that Netfront needs 6 MByte (!) for a successful installation. (The most I cleared out so far was about 5.5MByte, not enough as I know now.) Apparently the installation process requires that much 'overhead' (4MByte) despite the file size (before and after) of 'just' 2MBytes. Took me 2 months to figure that out, even though the (hidden) documentation actually points it out. (Hint: If you have questions about anything, don't bother contacting Sony ... try the CD's manuals or a user forum.)
Now that it all works, I am amazed by this awesome browser which blows everything away that's available on the Palm (and -- according to some reviews I read in magazines -- on the PocketPC as well). Netfront3.0 for Palm is hard to come by and only directly distributed by Sony, while the PocketPC version is available on the net (i.e. Handango.com). I hope updates will be available somehow for PalmOS. (Since traditionally Sony is not very good with that.)
Anyway, Netfront is worth the 2MByte of RAM it's occupying. SSL and hires (320x450) and fast download and rendering put every other browser that's currently available (i.e. Xiino or Pocketlink) in a far distance (behind). Want to see a website the way it's meant to be (as on big computers)? Netfront is the closest you can get on a handheld.
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Update (08-May-2004):
Added document links for easier navigation.
Recommended:
Yes
Amount Paid (US$): 470 Recommended for: Gadget Lovers - Trendy and Hip
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