Don't Buy this Product!
Written: Jan 23 '05
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Pros: NONE
Cons: BAD ENGINEERING, BAD CUSTOMER SERVICE
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| salgiardina's Full Review: Philips Nike psa[128max (128 MB) MP3 Player |
As an avid mountainbiker I needed an MP3 player which can take some abuse. The Nike Philips APPEARED to answer my call for decent audio while taking an occasional crash, not the case as you will see later.
First, I liked the design...lightweight...round ( comfortable )...equalizer...
Now lets talk about engineering....after 11 battery changes..the little plastic locking tab on the back of battery cover snapped off. Now the battery, motherboard, and and usb connector is exposed...so much for watertight intergrety...this negates the reason for buying this product in the first place.
Now lets talk about customer service... I properly registered my product....called customer service..they wanted me to buy an extra battery cover for ten dollars...my unit is still under warranty. I explained to the customer service representative that the plastic tab snapping off was an engineering malfunction....and refused to give me a new battery cover free of charge. So much for standing behind your product...every time I called customer service, the call was routed to Jamaica or the Philippines. With this not so freindly customer service I will NEVER BUY A PRODUCT FROM NIKE, NOR PHILIPS EVER AGAIN!
Recommended:
No
Amount Paid (US$): 76.00
Recommended for: Beginners - Easy Enough for Tech Newbies
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Epinions.com ID:
salgiardina
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Reviews written: 1
Trusted by: 0 members
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