Philips MPD700 Portable DVD Player (7") Reviews
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Philips MPD700 Portable DVD Player (7")

4 ratings (3 Epinions reviews)
Epinions Product Rating: Very Good
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Piece of Junk

Feb 9, 2005
Review by  
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  • User Rating: Disappointing

  • Sound:
  • Ease of Use:
  • Picture Quality:
  • Durability:

Pros:It was fine when it worked.

Cons:Magnavox claims no warranty or makes you pay more than purchase price for repair/replacement.

Ok. We bought the MPD-700 from our local Target store last year (May 28, 2004). It suddenly stopped working two weekends ago (January 29, 2005). The unit either says "Loading" while spinning endlessly, or says "No Disc" and stops spinning. I called Magnavox customer support and they first said that it was outside of the 90-day warranty. I told them that I had the warranty right there in my hand and that true, the *first* part of the warranty expired after 90-days, but that the second part of the warranty (where you send it back to them for a replacement for a "preset exchange fee") extended through 1-year post-purchase. After being put on hold for five minutes, they came back and said, oh yeah, you are right. I asked them what the "present exchange fee" was, and they said $250.00! This is more than what I paid for my unit! Needless to say, I will never buy another Phillips (parent of Magnavox) or Magnavox product again. I will be contacting my lawyer to see if my state (Georgia) laws provide any greater warranty protection than what came with the unit. I would not recommend Magnavox to anyone!


Recommend this product? No


Amount Paid (US$): 247


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