Better hope it works the first time
Written: Aug 10 '04
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Product Rating:
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Pros: Pretty Box
Cons: Buggy programs, no customer support
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| williamaevans's Full Review: Nuance Dragon NaturallySpeaking Preferred 7 Full V... |
Don't expect any help from Scan Soft if you have any problems with this program. This is a huge and buggy program that will conflict with a bunch of different software since it has to integrate itself into any program that accepts text entry. Scan soft limits tech support to one phone call, $19.95 per call after that, even if your issue is ongoing. I was told to uninstall and reinstall (how creative) and on the reinstall found that the CD was corrupt. Replacement CD's are only $25 + $5 S/H. How nice.
Scan Soft will not back up their products, and probably make more money on tech support and replacement for buggy and defective products.
Looks good on the description, but good luck if you are not up and running right out of the box.
Recommended:
No
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Epinions.com ID: williamaevans
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Reviews written: 1
Trusted by: 0 members
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