Cons:Broke after few uses. can't be fixed. No temperature control. Poor customer support.
I only used this grill a dozen times or so and it is broken and doesn't work at all. I took it apart and I'm quite sure the problem is a small thermostat part that is attached to the back of the grill. Called the company and they would not help at all.
Also, when grill was working and in use, it was too hot and there is no way to control temperature. Meat was burned on the outside and raw on the inside. The only was to control was to unplug/replug repeat.