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Thermador DW44Z Built-in Dishwasher

Thermador DW44Z Built-in Dishwasher
Overall Rating: Product Rating: 3.0
Ease of Use:
Durability:
Ease of Cleaning:
Style:

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Piece of you know what

Written: May 12 '07

Product Rating: Product Rating: 1.0
Ease of Use:  
Durability:  
Ease of Cleaning:  
Style:  
Pros: NONE

Cons: Poor Product. Even Poorer Warranty support.
bchhabra's Full Review: Thermador DW44Z Built-in Dishwasher
The dishwasher control module failed within 18 months. Technical support is non-existent, the warranty support is really horrible and utterly useless. After talking to the customer service rep, at my request I was transferred to the warranty Manager - Julie Wright, who told me and I quote - "she's owned a GE dishwasher for 15 years and it didn't have problems, but Thermador now does not make products that last beyond the warranty period and I should expect to pay for maintainance, no different than paying for it on a luxury car".

She insisted that I had to go through their approved service company only to get limited warranty coverage only for the part

I will never every buy a Thermador product and I will warn all buyers to be "buyer beware" since by their own admission they don't make them to last.

Recommended:
No

Amount Paid (US$): 1400
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bchhabra
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