I needed to replace my 15 year old Sony and bought this unit based on the hype. After 13 months, guess what? It stopped working, not a sound. Sent a e-mail to Tivoli. No response. Sent another, no sympathy. Send it in but be prepared to pay. Folks, they have been making radios for years now and it seems to me that for more than $100.00 you should be able to get one that is not designed to fail immediately after the warrantee runs out. My old Sony is still plugging away.