Pros: Small footprint, mountable on wall, separate battery and surge only outlets. They back their Products!!!
Cons: Tech support is long distance
I purchased this unit in sept/04. It has gotten me thru more than one power outage. The unit has just failed, the tech support phone number is LONG DISTANCE, and after 10 min on hold, I hung up. I have just submitted an e-mail detailing my problem and am awaiting reply. They sent me a response several days later that they are sending me a new one and to cut the cord and throw the old one away! Now that is customer service!!!